Andrew Bojas
Hudsonville,MI
Summary
Recent Bachelor of Individual Studies graduate from the University of Southern Indiana ready to contribute in medical device sales, where i can utilize my years of experience working in customer service combined with my academic knowledge of exercise science and nutrition, team collaboration and independent working to support making healthcare a better place.
Overview
5
5
years of professional experience
Work History
Bartender
Condado
Grand Rapids, Michigan
01.2022 - Current
- Improved efficiency in service and developed strategies to multitask handling table service and drink making
- Increased service efficiency by reducing wait times by 40% through streamlined preparation and product knowledge, ensuring a high level of customer satisfaction and quick response to demand
- Implemented suggestive selling, Gathered information upon offerings and suggested to tables
- Drove top sales performance in three monthly contests by strategically promoting seasonal products, directly contributing to revenue growth, and building customer interest in key offerings
- Check average during night shifts increased by $9 over the course of 3 months and that change has been maintained since
Server
Bonefish Grill
Evansville, IN
01.2020 - 01.2022
- Enhanced customer loyalty by achieving a 20% increase in reward program enrollments, building rapport, and promoting membership benefits that foster repeat business
- Boosted average sales per customer by 14% during night shifts through targeted upselling and proactive client engagement, achieving a sustained increase in check totals
- Fostered positive team relationships creating high morale in the workplace
- Lead the Restaurant in sales for the 2021 year in whole having over $10,000 more than 2nd place
- Improved team efficiency by reducing ticket time by one minute, collaborating with colleagues to optimize service flow, and delivering an exceptional customer experience
Education
Bachelor of Arts - Individuals Studies
University of Southern Indiana
Skills
- Strong interpersonal communication
- Excellent customer service
- Multitasking skills
- Collaborative
- Team oriented capability
Timeline
Bartender
Condado
01.2022 - Current
Server
Bonefish Grill
01.2020 - 01.2022
Bachelor of Arts - Individuals Studies
University of Southern Indiana