Beth Ann Cooks
Hospitality
Terre Haute,IN
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Demonstrates reliability and adaptability with a proven track record of quickly learning and applying new skills in dynamic environments. Committed to leveraging strengths to drive team success and foster organizational growth, consistently delivering results that exceed expectations. Strong collaborator thriving in challenging situations, ensuring alignment with strategic objectives while maintaining a focus on continuous improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
The Hilton Garden Inn
04.2024 - Current
- Oversaw bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders, enhancing team performance and service quality.
- Cultivated strong customer relationships, resulting in repeat business and positive reviews.
- Collaborated with management on promotional events, increasing foot traffic and sales revenue.
- Prepared and served beverages, ensuring quality and consistency in presentation.
- Trained new staff on drink preparation techniques and customer service standards.
Lab Assistant
Millenium Health
01.2023 - 08.2023
- Daily Progress Notes
- Maintained a clean work environment by following strict sanitation protocols reducing the risk of contamination or cross-contamination between samples.
- Enhanced patient care by maintaining accurate records of lab results and communicating with medical professionals.
- Overseeing and leading groups
- Processed specimens and maintained proper documentation for tracking purposes.
- Ensured compliance with safety protocols and infection control standards.
- Streamlined specimen handling processes, reducing turnaround times significantly.
Mental Health Technician
Regional Hospital
07.2022 - 04.2023
- Documented patient progress and incidents accurately in electronic health records.
- Educated patients on coping mechanisms and wellness activities, promoting self-management skills.
- Conducted regular safety checks and maintained a secure facility for all patients.
- Trained new staff on protocols and best practices, fostering a cohesive team environment.
- Collaborated with multidisciplinary teams to develop comprehensive care strategies.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Monitored patient behavior and emotional status, ensuring safety and therapeutic environment.
- Assisted in implementing individualized care plans, enhancing overall treatment effectiveness.
Behavioral Health Tech
Hickory Recovery Center
10.2020 - 06.2021
- Monitored patient behavior and mental health progress to ensure effective treatment outcomes.
- Assisted in the development and implementation of individualized care plans for clients.
- Facilitated group therapy sessions, promoting open communication and support among participants.
- Documented patient interactions and behaviors accurately to maintain compliance with facility protocols.
- Collaborated with multidisciplinary teams to optimize treatment strategies and improve patient care.
Case Manager/Support Specialist
Indiana Public Defender Counsel
02.2020 - 10.2020
- Assessing client’s needs and identifying resources
- Providing client summaries for public defenders
- Connecting clients with resources
- Conducted comprehensive client assessments to determine legal representation needs.
- Developed case plans and coordinated services with various community resources.
- Monitored case progress and maintained accurate documentation for compliance purposes.
- Facilitated communication between clients, attorneys, and court officials to ensure timely resolutions.
Education
AAS - Criminal Justice
Ivy Tech
Terre Haute,IN12.2004
Internship Program - Addictions
Ivy Tech
Terre Haute, IN05.2005
Technical Certificate - Business Administration
Ivy Tech
Terre Haute, IN12.2015
Skills
- Strong communication skills
- Self-driven individual
- Effective decision-making in challenging environments
- Proficient in Microsoft Office applications
- Employee development skills
- Skilled at prioritizing tasks simultaneously
- Customer engagement
- Highly reliable
- Strong interpersonal skills
- Strong interpersonal communication
Certification
CRS/CHW Awarded: November 2018
Timeline
Bartender
The Hilton Garden Inn
04.2024 - Current
Lab Assistant
Millenium Health
01.2023 - 08.2023
Mental Health Technician
Regional Hospital
07.2022 - 04.2023
Behavioral Health Tech
Hickory Recovery Center
10.2020 - 06.2021
Case Manager/Support Specialist
Indiana Public Defender Counsel
02.2020 - 10.2020
AAS - Criminal Justice
Ivy Tech
Internship Program - Addictions
Ivy Tech
Technical Certificate - Business Administration
Ivy Tech