Hubert Stire
Kingwood,WV
Summary
Dynamic Quality Assurance Manager with a proven track record at EuropTec, including steering the company through ISO:9001 2015 transition and maintaining certification for 10 years. Demonstrates strong leadership and organizational skills, excels in fostering a culture of continuous improvement, and adept at implementing automated testing solutions. A collaborative team player committed to enhancing product quality and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Bartender
Nemacolin Woodlands Resort
11.2021 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Quality Assurance Consultant
Agama
10.2023 - 02.2024
- Designed, developed, and implemented a comprehensive total management quality assurance system in accordance with ISO:9001
- Successfully stewarded the company through their first ISO:9001 certification
- Enhanced product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Implemented automated testing solutions that significantly reduced manual testing time while increasing coverage and accuracy of results.
- Reduced defect rates by conducting thorough root cause analysis and providing actionable feedback to development teams.
- Resolved customer complaints related to product quality by investigating issues thoroughly and implementing necessary corrective actions.
Quality Assurance Manager
EuropTec
08.2011 - 04.2022
- Designed and developed a comprehensive total management quality assurance system in accordance with ISO:9001
- Successfully stewarded the company through the industry wide transition from ISO:9001 2008 to ISO:9001 2015
- Maintained ISO:9001 certification for 10 straight years through semiannual surveillance audits and annual full system audits from ISO certifying bodies with no failures
- Managed and conducted regular internal audit program to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability, high performance, and continuous improvement
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality and customer satisfaction by implementing comprehensive QA processes and procedures.
Education
High School Diploma -
Bridgeport High School
Bridgeport, WV05-2000
Skills
Strong communication skills
strong leadership skills
strong organizational skills
strong focus on continuous improvement
strong computer skills
strong emphasis on PDCA and process based thinking
exceptionally fast learner
good team player
Timeline
Quality Assurance Consultant
Agama
10.2023 - 02.2024
Bartender
Nemacolin Woodlands Resort
11.2021 - 09.2024
Quality Assurance Manager
EuropTec
08.2011 - 04.2022
High School Diploma -
Bridgeport High School
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