Andrew Brinkmann
Eleras Group
Saint Charles,MO
23
years of professional experience
Dynamic Sales Specialist with proven success in driving customer satisfaction and exceeding sales targets through effective upselling and relationship building.
Work History
Sales Specialist
2 Years 9 Months- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Utilized AIOA process to make sure each customer experience was satisfactory, and met the customer's needs.
- Responsible for the total sales process
Policy Advisor
3 Years 5 Months- Learned the ins and out of the service contract sales industry
- Maintained 10% closing and 500+ calls a month
- delivered excellent customer service, ensuring customers were completely satisfied with the process
Lead Project Coordinator
8 Years 3 Months- Led cross-functional teams to execute project timelines and deliverables efficiently.
- Developed and implemented process improvements to enhance project coordination and communication.
- Managed stakeholder relationships, ensuring alignment on project goals and expectations.
- Facilitated training sessions for team members, enhancing skills and knowledge in project management practices.
- Evaluated project performance metrics, driving continuous improvement initiatives across teams.
- Streamlined reporting processes, ensuring timely updates and accurate documentation for stakeholders.
Assistant Store Manager
8 Years 1 Month- Led daily operations to ensure optimal customer service and store performance.
- Trained and mentored staff to enhance team productivity and morale.
- Implemented inventory management processes to reduce stock discrepancies.
- Analyzed sales data to identify trends and adjust merchandising strategies.
- Coordinated promotional events, increasing foot traffic and customer engagement.
- Oversaw visual merchandising standards to elevate brand presentation in-store.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
High School Diploma
Skills
Relationship building
Client relations
Customer service and care
Upselling and cross selling
Timeline
Sales Specialist
Eleras Group
10.2023 - CurrentRead More
Policy Advisor
Auto Protect USA
05.2020 - 10.2023Read More
Lead Project Coordinator
FedEx
02.2012 - 05.2020Read More
Assistant Store Manager
Casual Male Retail Group
01.2004 - 02.2012Read More
Francis Howell North
High School Diploma
Read More