Andrew Burgdorfer
Lewiston,ID
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Lead Budtender
Canna for Life
Clarkston, WA
04.2024 - 12.2025
- Trained and mentored new budtenders on product knowledge and compliance standards.
- Maintained inventory accuracy through regular audits and stock management practices.
- Created engaging in-store displays to enhance customer experience and product visibility.
- Educated customers on cannabis products, effects, and responsible usage protocols.
- Implemented effective sales strategies to drive product recommendations and upselling opportunities.
- Participated in community outreach events representing the dispensary positively within local communities.
- Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming dealspromotions.
- Developed strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
- Provided support to the store manager in administrative tasks such as scheduling staff shifts or processing payroll information.
- Assisted in inventory management, ensuring accurate tracking and timely replenishment of stock.
- Delivered exceptional customer service, resulting in repeat business and positive online reviews.
- Trained new budtenders on company policies, products, and sales techniques, fostering a culture of continuous improvement.
- Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
- Checked guests' photo identification for validity and age requirements.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Floor Technician
Chs Janitorial
Lewiston, ID
02.2022 - 04.2024
- Operated floor maintenance equipment, ensuring cleanliness and safety standards were consistently met.
- Conducted routine inspections of flooring surfaces to identify and address maintenance needs promptly.
- Implemented effective cleaning techniques to enhance appearance and longevity of various flooring types.
- Trained new staff on proper cleaning procedures and equipment operation to maintain high service quality.
- Developed preventive maintenance schedules, reducing potential downtime and enhancing operational efficiency.
- Collaborated with management to optimize workflow processes, improving overall service delivery times.
- Resolved customer concerns regarding floor cleanliness through timely interventions and effective communication.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Quietly waxed, buffed and vacuumed floors in [hospital] organization.
- Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
- Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
- Upheld strict adherence to safety guidelines while using chemicals and equipment to prevent accidents or injuries on the job site.
Lead Line Cook
the Grand Hotel
Lewiston, ID
06.2020 - 02.2022
- Supervised kitchen staff and coordinated daily meal preparations to ensure timely service.
- Trained junior cooks on culinary techniques and safety protocols, promoting skill development and teamwork.
- Managed inventory levels and ordered supplies, reducing waste and maintaining cost efficiency.
- Ensured compliance with food safety guidelines, upholding high standards of cleanliness and hygiene.
- Collaborated with front-of-house staff to streamline communication between kitchen and dining areas.
- Optimized cooking processes to improve efficiency during peak service hours, enhancing overall workflow.
- Conducted regular quality checks on dishes before serving, ensuring consistency in presentation and flavor.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
- Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
- Grilled meats and seafood to customer specifications.
- Assisted with catering events, showcasing the restaurant''s culinary expertise and dedication to customer satisfaction.
Education
High School Diploma -
Rodgers High School
Spokane, WA06-2001
Skills
- Strong work ethic
- Customer service expertise
- Staff training and development
- POS system operation
- Motivational techniques
- Sales proficiency
- Product display creation
- Industry networking
- Cash handling experience
- Packaging products
- Maintaining confidentiality
- Restocking inventory
- Building rapport
- Customer education
- Counting money
- Maintaining security
- Product merchandising
- Loss prevention
- Key holder
- Production leadership
- Loyalty promotion
- Online order management
- Changing out tills
- Dispensary security
- Point-of-sale system
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Cleaning and sanitizing
- Adaptable and flexible
- Reliability
- Excellent communication
- Team cooperation
- Organizational skills
- Team leadership
- Creative thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Positive customer engagement
- Decision-making
- Cash handling
- Goal driven
- Relationship building
Timeline
Lead Budtender
Canna for Life
04.2024 - 12.2025
Floor Technician
Chs Janitorial
02.2022 - 04.2024
Lead Line Cook
the Grand Hotel
06.2020 - 02.2022
High School Diploma -
Rodgers High School