Andrew Burner
Woods Cross
Summary
Dynamic professional with a proven track record at The Home Depot, excelling in customer service, leadership, and collaborating with teammates. Leveraged critical thinking and time management skills to enhance performance and drive results. Recognized as a Subject Matter Expert and a contributor to the overall success in the areas involved.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technology Field Captain
The Home Depot
08.2023 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Customer experience centered on meeting customer needs
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Subject Matter Expert among peers
- KCS contributor helping create and improve knowledge base articles
Assistant Store Manager
The Home Depot
05.2018 - 08.2023
- Created and maintained safe and secure work environments for employees.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interacted well with customers to build connections and nurture relationships.
Sales Associate
The Home Depot
04.2011 - 2018
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Mathematics
University of Nebraska At Omaha
Omaha, NE2019
Skills
- Teamwork and collaboration
- Critical thinking
- Time management
- Multitasking
- Customer service
- Planning and strategizing
- Leadership experience
- Driving results
Certification
- Axis Certified Professional
- Level 100 Copilot and Gemini
Timeline
Technology Field Captain
The Home Depot
08.2023 - Current
Assistant Store Manager
The Home Depot
05.2018 - 08.2023
Sales Associate
The Home Depot
04.2011 - 2018
Bachelor of Science - Mathematics
University of Nebraska At Omaha