Andrew Campbell
Independence,MO
Summary
Skilled in building relationships and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support for both customers and co-workers.
Overview
6
6
years of professional experience
Work History
Client Relationship Consultant
U.S. Bank
09.2021 - Current
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Responded to customer requests for products, services, and company information.
- Deepened customer relationships in order to recommend relevant products and services.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Inventory Control Manager
Hostess Brands
10.2019 - 08.2020
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Processed damaged goods and completed wasted inventory paperwork.
- Motivated and managed performance, activities and responsibilities of Inventory Control Team.
- Assisted management staff with maintaining budget and schedule controls using standard project management protocols.
Finite Production Scheduler
Unilver
02.2018 - 10.2019
- Met production goals and formed action plan to constantly raise bar to higher standards.
- Accomplished leadership through team building exercises and mentoring within departments.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Devised and implemented efficient processes for production tracking and inventory control.
- Decreased production downtime by accurately scheduling maintenance and production crews.
Education
Bachelor of Science - Broadcasting Productions
Northwest Missouri State University
Maryville, MO05.2015
Skills
- Inbound and Outbound Calling
- Customer Presentations
- Customer Complaint Management
- Project Management Abilities
- Process Optimization
- Customer Engagement
- Needs Analysis
- Customer Account Management
- Client Rapport-Building
- System Implementation
- Strategic Sales Knowledge
Timeline
Client Relationship Consultant
U.S. Bank
09.2021 - Current
Inventory Control Manager
Hostess Brands
10.2019 - 08.2020
Finite Production Scheduler
Unilver
02.2018 - 10.2019
Bachelor of Science - Broadcasting Productions
Northwest Missouri State University