Andrew Campbell
Lehi,UT
Summary
Dynamic leader with a proven track record at Signs.com, enhancing night shift productivity and spearheading continuous improvement initiatives. Experience in sales and creative problem-solving, adept at driving team success and fostering strong client relationships. Demonstrates exceptional management and effective communication skills, ensuring standout customer service and operational excellence.
Overview
13
13
years of professional experience
Work History
Night Shift Manager
Signs.com
Salt Lake City, Utah
08.2017 - Current
- Managed and enhanced the night shift production team's performance, ensuring seamless operations.
- Developed strategic shift schedules that catered to the unique needs of each task for enhanced efficiency.
- Conducted employee training sessions for various processes to ensure role proficiency.
- Executed essential changes and adaptions, demonstrating a results-driven focus on continuous improvement.
Software HydroInformatics Intern
Western States Water Council
Murray, Utah
07.2023 - 12.2023
- Created a water resource timeseries landing page to provide all data collected for each site.
- Upgraded site experience with targeted UX/UI improvements.
- Created detailed wireframes using Figma to showcase proposed changes.
- Utilized Python scripts for efficient data extraction and preparation from CSV files, ensuring seamless database integration.
- GitHub Link: (https://github.com/WSWCWaterDataExchange/WestDAAT.git)
Service Sales Representative
Cintas
Salt Lake City, Utah
09.2013 - 05.2015
- Oversaw a weekly sales delivery route, guaranteeing punctual linen services to clients.
- Renegotiated existing contracts effectively.
- Collaborated with customers to finalize contracts.
- Utilized strategies to enhance recurring product sales.
- Regularly connected with key decision-makers to considerably enhance expertise.
- Demonstrated exceptional interpersonal skills to build strong relationships.
Customer Service Representative
Xerox / Verizon Wireless
Salt Lake City, Utah
02.2012 - 08.2013
- Developed personalized services and suggested devices based on thorough evaluation of customer requirements.
- Offered specialized technical assistance to resolve wireless device issues for clients.
- Excelled in addressing customer issues with accurate, well-communicated resolutions.
- Executed all procedures meticulously for maintaining high standards in customer experience.
Education
Bachelor of Science - Software Engineering
Utah Valley University
Orem, UT05.2023
Associate of Science - General Studies
Salt Lake Community College
Salt Lake City, UT12.2017
Skills
- Sales Expertise
- Results Driven
- Coaching Experience
- Team Building
- Creative Problem-Solving
- Continuous Improvement
- Coachable
- Operational Leadership
- Effective Communication
- Proactive Self-Starter
- Strong Work Ethic
- Drive to Succeed
- Employee motivation
- Customer service
- Strong leadership
- Sales agreements
Certificationsawards
- Programming Certificate, Utah Valley University
- Eagle Scout Rank, Boy Scouts of America
Timeline
Software HydroInformatics Intern
Western States Water Council
07.2023 - 12.2023
Night Shift Manager
Signs.com
08.2017 - Current
Service Sales Representative
Cintas
09.2013 - 05.2015
Customer Service Representative
Xerox / Verizon Wireless
02.2012 - 08.2013
Bachelor of Science - Software Engineering
Utah Valley University
Associate of Science - General Studies
Salt Lake Community College
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