Andrew Cantu

• Addressed customer concerns promptly, leading to increased satisfaction.
• Optimized office budget by renegotiating vendor contracts.
• Reduced callbacks and increased service quality with thorough inspections and consistent followups.
• Managed inventory of pesticides and equipment, ensuring proper usage and cost-effective purchasing decisions.
• Enhanced customer satisfaction by promptly addressing and resolving pest issues in residential and commercial properties.

• Enhanced customer satisfaction by streamlining parts ordering process and improving response times.
• Delegated tasks effectively, empowering team members to take ownership of responsibilities.
• Improved inventory turnover with proactive demand forecasting and replenishment strategies.
• Analyzed market trends to adjust sales strategies, responding proactively to customer demands.
• Rearranged parts department to better serve changing trends and keep workspaces organized.

• Collaborated with maintenance staff to ensure timely service for tenant requests.
• Managed tenant relationships for enhanced community engagement and loyalty.
• Prepared detailed reports on property performance and tenant feedback for management review.
• Scheduled property showings and managed calendars for efficient time allocation.

Engineered community programs focused on job placement opportunities.

• Fostered a high-performance culture by mentoring and empowering team members to take ownership of projects.
• Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.

• Developed goal-oriented psychoeducational and activity therapy groups to improve peers level of functioning
• Implemented reading and writing workshops to increase student literacy and support school reading programs
• Helped individuals to deal with realities of criminology and develop coping skills
• Strategized to prevent inmate diversion, abuse and recidivism
• Guided clients in effective therapeutic exercises integrated from cognitive behavior
• Facilitated group sessions, provided one-on-one support, planned, executed activities to promote reading, cognitive and problem solving development