Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Appliance Repair Technician
Buddy's Appliance Sales & Service
Weatherford, TX
03.2017 - 03.2024
Educated customers on use, care and adjustments of appliances.
Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
Construction Worker
J&S General Contractor
Derry, NH
08.2014 - 02.2017
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Education
Associate of Applied Science - Information Technology
Weatherford College
Weatherford, TX
05.2025
Skills
Network Security
Incident Response
Diagnostics
Team Collaboration
Analytical Thinking
End-user support
Certification
Comptia Network+ - 5/24-5/27
Comptia Security+ - 5/24-5/27
Timeline
Appliance Repair Technician
Buddy's Appliance Sales & Service
03.2017 - 03.2024
Construction Worker
J&S General Contractor
08.2014 - 02.2017
Associate of Applied Science - Information Technology