Andrew Castro
Orlando,FL
Summary
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
1
1
Certification
Work History
Host
Universal Orlando
06.2025 - Current
- Provide information about park events, enhancing guest experience and engagement.
- Assist with crowd management during peak times, ensuring safety and comfort.
- Adapt quickly to changing environments, addressing guest inquiries promptly and effectively.
- Greet and seat guests promptly, enhancing overall dining experience.
- Manage reservation system, ensuring efficient table turnover and guest satisfaction.
- Maintain cleanliness and organization of host area, creating inviting atmosphere for patrons.
Education
Freedom High School
Orlando, FLSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Exceptional communication
- POS software
- Telephone reception
Certification
- Basic FireFighter Training - April 2025
Timeline
Host
Universal Orlando
06.2025 - Current
Freedom High School
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