Andrew Cirimele
Davenport
Summary
Proven track record of excellence, demonstrated at Red Lobster and the United States Army, with expertise in maintaining equipment and fostering exceptional customer relationships. Skilled in hazardous waste handling and delivering superior service, I reduced operational costs and accidents through strategic improvements. Adept at training personnel, my approach boosts team efficiency and safety.
Developed skills in high-pressure, structured environments, focusing on leadership, strategic planning, and teamwork. Looking to transition into new field, bringing strong foundation in decision-making and adaptability. Prepared to utilize these skills in variety of professional settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Red Lobster
01.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Petroleum Supply Specialist
United States Army
07.2015 - 02.2020
- Handled and transported fuel to vehicles and aircraft.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
- Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
- Supervised reception, storage and shipping of fuel.
- Operated equipment such as forklifts, pallet jacks and cherry pickers.
- Trained new hires on company policies, procedures related to petroleum supply management, fostering a culture of excellence within the team.
- Provided technical support during equipment maintenance operations at fueling stations and storage facilities.
- Reduced operational costs through strategic procurement and negotiation with vendors for petroleum products.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
Bachelor of Science - Gender Studies
Polk State College
Winter Haven, FL05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Mechanical tools
- Maintaining equipment
- Safety practices
- Safety procedures
- Documentation skills
- Vehicle inspection
- Training personnel
- Hazardous waste handling
Accomplishments
- Collaborated with team of 200 in the development of Operation Atlantic Resolve through the United States Army.
Certification
- Professional Truck Driver Certification (PTDC) - Professional Truck Driver Institute.
Army Achievement Medal
I helped maintain a fleet of 50 Fuel Tankers while deployed in Poland. My team of 5 make certain the trucks were inspected, fixed, and maintained.
Timeline
Server
Red Lobster
01.2024 - 01.2025
Petroleum Supply Specialist
United States Army
07.2015 - 02.2020
Bachelor of Science - Gender Studies
Polk State College