Andrew Cooper
Friendswood,TX
Summary
Dynamic and results-oriented professional with notable experience at In-N-Out Burger, adept in customer service and cash handling accuracy. Excelled in enhancing customer satisfaction and achieving goals through effective multitasking and organizational habits. Efficient in Excel and demonstrates strong ability in music/video production, contributing to a well-rounded skill set.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Associate
In-N-Out Burger
12.2023 - 07.2024
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained tidy and organized store to comply with cleanliness standards.
- Trained new associates in customer service protocols and store policy enhancing team efficiency and consistency.
Sales Associate
Journeys Shoes
07.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Courtesy Clerk
Kroger
06.2022 - 10.2022
- Returned unwanted items to correct store locations and restocked shelves.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Education
BBA - Accounting
University of Houston
Houston, TX05-2028
Skills
- Customer service
- Cash handling accuracy
- Intermediate to Advanced Excel skills
- Music/Video Production
- Weight Lifting
- Organization
Certification
- StateFoodSafety Food Handlers Card
- Driver License
Timeline
Store Associate
In-N-Out Burger
12.2023 - 07.2024
Sales Associate
Journeys Shoes
07.2023 - 11.2023
Courtesy Clerk
Kroger
06.2022 - 10.2022
BBA - Accounting
University of Houston