Andrew Craft
Owasso,OK
Summary
Proven leader with extensive experience in retail and healthcare environments, focused on generating sales, delivering premier customer service, and improving quality of life for clients. Skilled in counseling patients, sales, and team management, with a strong ability to foster client trust and retention. Motivated to contribute to organizational success while continuously growing professionally.
Overview
13
13
years of professional experience
Work History
Hearing Instrument Specialist
Miracle Ear
07.2023 - Current
- Tested hearing with complete audiological examinations.
- Educated clients about how to properly use, maintain and store devices.
- Used marketing and sales strategies to promote business and increase revenue.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
Meat Manager
Publix
04.2018 - 07.2023
- Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
- Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
- Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
Meat Cutter
Publix
04.2012 - 04.2018
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
Education
High School Diploma -
North West High School
Clarksville, TN05-2012
Skills
- Patient Counseling
- Hearing Aid Fitting and Dispensing
- Sales and Customer Relationship Building
- Recordkeeping and Inventory Management
- Cost Control
- Problem Resolution
- Technical Proficiency
- Team Leadership & Building
- Time Management
- Decision Making
Conference:Jeremy Miner
Conference on Neuro-Emotional Persuasion Questions (NEPQ) work with
human behavior (not against it) – eliminating all traces of
sales pressure from your sales conversations.
human behavior (not against it) – eliminating all traces of
sales pressure from your sales conversations.
Timeline
Hearing Instrument Specialist
Miracle Ear
07.2023 - Current
Meat Manager
Publix
04.2018 - 07.2023
Meat Cutter
Publix
04.2012 - 04.2018
High School Diploma -
North West High School