Andrew Cramer
Canandaigua,NY
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Proven ability to engage guests and enhance their dining experiences while managing multiple tables efficiently. Skilled in cash handling and maintaining high sanitation standards, contributing to a positive and safe environment.
Overview
11
11
years of professional experience
Work History
Server
Ardor Park
Canandaigua, NY
01.2026 - 06.2026
- Assisted with food and beverage service to enhance guest satisfaction.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Supported kitchen staff by delivering orders promptly and accurately.
- Learned menu items thoroughly to provide recommendations to guests.
Server
Olive Garden Restaurant
Victor, NY
04.2023 - 08.2025
- Adapted quickly to changing demands in fast-paced environment.
- Engaged with customers to ensure positive dining experiences and address inquiries.
- Maintained proper sanitation standards in compliance with health regulations.
- Developed effective communication skills through interactions with diverse clientele.
Server
Applebee's Grill + Bar
Canandaigua, NY
06.2021 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Hard Rock Casino
Las Vegas, NV
05.2015 - 11.2019
- Crafted and served a diverse range of cocktails and beverages to enhance guest experiences.
- Managed bar inventory, ensuring stock levels met operational demands and minimized waste.
- Trained new bartenders on recipes, customer service techniques, and bar equipment usage.
- Developed signature drinks that increased customer satisfaction and engagement during events.
Education
Human Services
Finger Lakes Community College
Canandaigua, NY05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Ardor Park
01.2026 - 06.2026
Server
Olive Garden Restaurant
04.2023 - 08.2025
Server
Applebee's Grill + Bar
06.2021 - 03.2023
Bartender
Hard Rock Casino
05.2015 - 11.2019
Human Services
Finger Lakes Community College