Andrew Cranford
Lafayette,IN
Summary
Dedicated and detail-oriented security individual with experience in safeguarding assets and ensuring the safety of personnel in various environments. Proven ability to assess risks, implement effective security protocols, and respond swiftly to emergencies. Skilled in surveillance systems, access control, and conflict resolution, with a strong commitment to maintaining a secure and safe atmosphere. Excellent communication and interpersonal skills, enabling positive interactions with clients, staff, and law enforcement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Federal Protection Agency
01.2025 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Shift Manager
Chipotle Grill
04.2024 - 01.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Pest Control Specialist
Greenix Pest Control
04.2022 - 04.2024
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Adhered to most stringent safety procedures when applying chemicals.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Prepared reports and kept detailed records of pest control activities.
- Drove to customer residences and places of business to inspect for pests.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
Head Baker
Panera Bread
04.2022 - 01.2024
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Crew Leader
US Lawn & Landscape
07.2018 - 04.2022
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Analyzed customer feedback to identify areas for improvement in service delivery.
Education
Associate - Science
Holmes Community College
Ridgeland, MS05.2014
Skills
- Service Sales
- Pest Removal
- Company Branding
- Equipment Troubleshooting
- Strong Math Skills
- Dependable and Reliable
- Team Oversight
- Valid Driver's License
- Fire arm certification
Accomplishments
- Established several long-term business clients through outstanding service and attention to detail, which resulted in lucrative contracts for Greenix.
Certification
- 7A Chemical Applicators license,
Affiliations
Eagle scout award: April 2011
Timeline
Armed Security Officer
Federal Protection Agency
01.2025 - Current
Shift Manager
Chipotle Grill
04.2024 - 01.2025
Pest Control Specialist
Greenix Pest Control
04.2022 - 04.2024
Head Baker
Panera Bread
04.2022 - 01.2024
Crew Leader
US Lawn & Landscape
07.2018 - 04.2022
Associate - Science
Holmes Community College
Similar Profiles
Christopher SalesmanChristopher Salesman
Security Shift Supervisor at Federal Protection AgencySecurity Shift Supervisor at Federal Protection Agency
Nick TiberghienNick Tiberghien
IT Managed Services Specialist at Federal Protection, INCIT Managed Services Specialist at Federal Protection, INC
Evan JanewayEvan Janeway
Lead Alarm Install Technician at Federal Protection Inc.Lead Alarm Install Technician at Federal Protection Inc.