Andrew Curll
Eagleville,PA
Summary
Accomplished sales manager with 7+ years of experience delivering excellent service and driving sales. Successfully wins over new long-term clients and increases business with existing clients. Outgoing professional driven by resolving problems and winning new business.
Overview
8
8
years of professional experience
Work History
Assistant Branch Rental Manager
Enterprise Commercial Truck
Hatfield, PA
07.2021 - Current
- Developed strategies for increasing customer satisfaction levels and improving operational efficiency.
- Created promotional materials for various events held by the branch office.
- Conducted regular audits of fleet vehicles to maintain quality control standards.
- Analyzed financial data related to rentals such as revenues, expenses, profits.
- Recruited and trained new employees according to company standards.
Assistant Branch Rental Manager
Enterprise Commercial Truck
Plymouth Meeting, PA
09.2020 - 07.2021
- Developed strategies for increasing customer satisfaction levels and improving operational efficiency.
- Conducted regular audits of fleet vehicles to maintain quality control standards.
- Analyzed financial data related to rentals such as revenues, expenses, profits.
- Created promotional materials for various events held by the branch office.
- Recruited and trained new employees according to company standards.
Senior Account Specialist
Enterprise Commercial Truck
Levittown, PA
03.2020 - 09.2020
- Developed and implemented strategies to increase customer satisfaction levels.
- Prepared invoices, billing statements and accounts receivable reports.
- Resolved complex customer inquiries regarding payment issues, product availability, pricing and delivery dates.
- Managed the collection of past due accounts ensuring that all payments are received within established guidelines.
- Generated sales leads by researching potential customers using various sources including the internet.
Account Specialist
Enterprise Commercial Truck
Plymouth Meeting, PA
08.2018 - 09.2020
- Established customer rapport to quickly mitigate problems while complying with established support processes and procedures.
- Provided exceptional customer service by responding promptly to phone calls and emails from customers.
- Handled spirited customer conversations and alleviated disputes using appropriate communication skills and conflict resolution techniques.
- Received, prioritized and responded to multiple points of customer communication.
Management Trainee
Enterprise Rent-A-Car
King Of Prussia, PA
01.2017 - 07.2018
- Learned company processes, procedures and employee role functions.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Completed special projects under manager guidance.
- Resolved customer issues efficiently to build loyalty.
Intern
Enterprise Rent-A-Car
King Of Prussia, PA
05.2016 - 01.2017
- Worked with team members to promote great customer service and pleasant work environment.
- Supported various program activities, assisting with administrative tasks.
- Maintained accurate records of all activities performed throughout internship period.
Education
Bachelor of Science - Marketing
West Chester University of Pennsylvania
West Chester, PA12-2016
Skills
- Sales Proficiency
- Budget Planning
- Microsoft Office Expertise
- Communication Proficiency
- Prospecting
- Cost Control
- Administrative Management
- Employee Development
Timeline
Assistant Branch Rental Manager
Enterprise Commercial Truck
07.2021 - Current
Assistant Branch Rental Manager
Enterprise Commercial Truck
09.2020 - 07.2021
Senior Account Specialist
Enterprise Commercial Truck
03.2020 - 09.2020
Account Specialist
Enterprise Commercial Truck
08.2018 - 09.2020
Management Trainee
Enterprise Rent-A-Car
01.2017 - 07.2018
Intern
Enterprise Rent-A-Car
05.2016 - 01.2017
Bachelor of Science - Marketing
West Chester University of Pennsylvania