ANDREW DANIELS
Fayetteville,AR
Summary
Proactive and detail-oriented with strong technical skills and the ability to learn concepts quickly. Enthusiastic professional with excellent communication skills and strong motivation to succeed.
Overview
6
6
years of professional experience
Work History
Shopper Insights - Walmart Luminate
Dunnhumby
Bentonville, AR
01.2024 - Current
- Walmart Luminate/Shopper Behavior Consultant for suppliers within D40 and D2. Guided vendors with onboarding, education, and analysis of the Walmart Luminate Platform.
- Educated various suppliers on how to use shopper behavior in preparation for line reviews, delete defense, and identify new product opportunities. Additionally, I helped with analyzing the results of various reports to garner insights that could be used with Merchant teams.
- Collaborated with a supplier (D40) to identify a $5-6M new product opportunity using various shopper Behavior Reports. Multiple other value adds over the past seven months have generated over $11.5 million in value for my clients.
Customer Operations Analyst
Henkel
08.2022 - 01.2024
- Responsible for KPIs related to On-Time Ship, OTIF, Trailer Utilization, Fallout in relation to the Walmart Account for Henkel
- Main Contact for Henkel as it pertained to inventory, planning, and execution for Walmart Chile's business since the beginning of 2023 (collaborated with sales in the summer of 2023 to export nearly $1M worth of product that would have been destroyed).
- Worked with Walmart transportation bi-weekly to review issues,and worked with them on the new Optibid and warehouse closure to ensure a smooth transition.
Operations Manager
Transplace (Uber Freight)
Rogers, AR
08.2021 - 08.2022
- Collaborate with process owners to refine procedures, devise best practices, and correct quality audit findings
- Deliver business strategy and develop systems and procedures to improve operational quality and team efficiency
- Establish positive and effective communication among unit staff (5 DRs) and organization leadership, reducing miscommunications and missed deadlines
- Developing reports with Nike and utilizing tableau dashboards to drive improvements with freight optimization, carrier OTD and compliance, while reducing freight spend
Ops Analyst
Transplace
Lowell, AR
12.2020 - 07.2021
- Worked onsite with Customer (International Paper) where I acted as a Liaison between two IP Chicago based plants and the Transplace Operations team in Lowell, AR
- Lead TMS training and helped with UAT testing with IP facility and corporate team regarding the implementation of our TMS software into their daily processes
- During 4 month pilot phase, Rockford Shipping Plant trailer utilization is 71.2 percent (beating 65 percent goal for the 7 International Plants that have gone live)
Professional Development Program
Transplace (Uber Freight)
Lowell, AR
06.2019 - 07.2021
- Two year rotational program designed to give the participant exposure to operations, analytics, account management, onboarding, and special projects with the goal of becoming a manager at the end of the rotational cycle.
LS, Mars Petcare
Transplace
05.2020 - 12.2020
- Logistics Business Analyst in the Transplace Think Tank Group, personally responsible for the Tosca and Nestle Waters Analytics and Ad-Hoc requests utilizing BI and Tableau Reports
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Partnered with Co-Worker to create a detailed Cost Analysis of a new Onboard Account, giving actionable insights to both Transplace and the Customer breaking down the root issues and giving recommendations to improve savings across the board for the Customer
Logistics Business Analyst
Transplace
Lowell, Fayetteville, AR
01.2020 - 05.2020
- Developed processes and solutions for the Mars Petcare - Inbound Business Onboard as the project went live on June 9th of 2020
- Lead training with Mars Petcare Suppliers regarding the implementation of our OMS and TMS software into their daily process
- Liaison between Mars Petcare Suppliers and Mars Petcare Inbound Team in terms of new SOPs, Compliance, Freight and TMS issues, etc., in the Transplace Think Tank Group, personally responsible for the Tosca and Nestle Waters Analytics and Ad-Hoc requests utilizing BI and Tableau Reports Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Partnered with Co-Worker to create a detailed Cost Analysis of a new Onboard Account, giving actionable insights to both Transplace and the Customer breaking down the root issues and giving recommendations to improve savings across the board for the Customer
Customer Service
Transplace
Lowell, AR
06.2019 - 01.2020
- Operational Role designed to give insight into Account Management and Operational Excellence
- Utilized TMS software to track and proactively communicate with Transplace Ops Team and Customer on Shipment Tracking, Planning, and other Customer-Driven requests
- Apart of effort using Lean Six Sigma to introduce new SOPs that improved efficiency and reduced man hours.
Education
Bachelor of Science - Supply Chain Management, Logistics And Materials
University Of Arkansas- Walton College Of Business
Fayetteville, ARSkills
- Walmart Luminate and Shopper Behavior
- ERP and Supply Chain Software Key Performance Indicators (KPIs), staff education and training, statistical analysis
- Operations analysis
- Quantitative Analysis
- Creative Problem Solving
Timeline
Shopper Insights - Walmart Luminate
Dunnhumby
01.2024 - Current
Customer Operations Analyst
Henkel
08.2022 - 01.2024
Operations Manager
Transplace (Uber Freight)
08.2021 - 08.2022
Ops Analyst
Transplace
12.2020 - 07.2021
LS, Mars Petcare
Transplace
05.2020 - 12.2020
Logistics Business Analyst
Transplace
01.2020 - 05.2020
Professional Development Program
Transplace (Uber Freight)
06.2019 - 07.2021
Customer Service
Transplace
06.2019 - 01.2020
Bachelor of Science - Supply Chain Management, Logistics And Materials
University Of Arkansas- Walton College Of Business