Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Deegan

Kyle

Summary

Dedicated and adaptable professional with over six years of experience in customer engagement, vendor relations, and team development. Proven ability to manage complex workflows, support team performance, and build lasting relationships. Currently pursuing a Master's in Professional Counseling, with a strong interest in transitioning into Human Resources. Skilled in communication and data-informed decision-making, aligned with organizational goals and safety priorities.

Overview

5
5
years of professional experience

Work History

Beer and Wine Steward

HEB
01.2022 - Current
  • Built and maintained strong vendor relationships to streamline procurement and enhance department performance.
  • Analyzed sales trends and inventory data to inform product recommendations and promotional strategies.
  • Trained new team members on department procedures, compliance, and customer service standards.
  • Fostered a positive customer experience by delivering tailored recommendations in a fast-paced setting.

Cross-Functional Representative

HEB
09.2021 - 01.2022
  • Adapted quickly to rotating responsibilities across departments, demonstrating versatility and collaboration.
  • Improved department ranking by aligning product knowledge and initiatives with store goals.
  • Supported operational efficiency by identifying and filling workflow gaps across the store.

eStore Curbie & In-Store Shopper

HEB
06.2020 - 09.2021
  • Accurately fulfilled customer orders, engaging with 50+ customers per shift while maintaining strong service ratings.
  • Stepped in during peak hours to assist with logistics and coordination, contributing to team-wide productivity.
  • Resolved customer concerns with professionalism, helping maintain high satisfaction ratings and loyalty.

Education

Master of Science - Applied Psychology

Texas A&M University
Killeen, TX
08.2026

Bachelor of Arts - Psychology

Texas State University
San Marcos, TX
08.2018

Skills

  • Customer experience optimization
  • Interpersonal and cross-functional communication
  • Conflict resolution
  • Team collaboration
  • Process efficiency and workflow adaptation
  • Training and staff development
  • Vendor and relationship management
  • Inventory and sales data analysis

Timeline

Beer and Wine Steward

HEB
01.2022 - Current

Cross-Functional Representative

HEB
09.2021 - 01.2022

eStore Curbie & In-Store Shopper

HEB
06.2020 - 09.2021

Master of Science - Applied Psychology

Texas A&M University

Bachelor of Arts - Psychology

Texas State University

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