ANDREW DEJUANA
Brooklyn,NY
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing, nurturing lucrative partnerships and marketing.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Manager
Equinox
06.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Recruit, train, and develop a high-performing sales team.
- Work closely with marketing, operations, and fitness departments to align sales efforts with overall business strategies.
- Ability to understand and address member needs effectively.
Sr. Membership Advisor
Equinox
03.2021 - 05.2022
- Maintained a sales pipeline using CRM platform Salesforce
- Managed a database of 1000+ potential leads with regular, personalized follow-up to establish rapport and execute various sales strategies
- Supervised a team of Sales Advisors
- Grew business development through community outreach, creative messaging, calling and social media
- Crafted needs assessment via customization and product knowledge to close sales
- Foster communication and best practices between departments to reach individual, team and club goals
- Hosted events within the community to generate prospective leads
- Coached new team members to maximize their growth and potential.
Membership Advisor
Equinox
02.2018 - 03.2021
- Delivered memorable experiences during facility tours that led to increased membership signups.
- Assisted in marketing initiatives for driving new memberships, including promotional events and special offers.
- Contributed to a positive work environment by actively participating in staff meetings and training sessions.
- Exceeded monthly sales targets consistently through proactive lead generation efforts.
- Enhanced member retention through personalized engagement and excellent customer service.
- Developed strong relationships with local businesses to create mutually beneficial partnerships that drove new memberships.
Booking Agent
Webster Hall
05.2013 - 04.2014
- Maintained accurate records of all bookings, enabling easy access to information and effective communication among team members.
- Provided exceptional customer service to both clients and venue representatives, fostering long-lasting professional relationships.
- Facilitated clear communication between artists, management, promoters, and venue staff to guarantee a successful event execution from start to finish.
- Developed customized marketing strategies to promote artists, resulting in increased brand visibility.
- Collaborated closely with public relations teams to develop press releases, interviews, and promotional materials supporting client engagements.
Education
Bachelor of Arts - Journalism
Hunter College of The City University of New York
New York, NY05.2012
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Sales Presentations
- Analytical problem solver
- CRM Software
- Salesforce
Accomplishments
- Club 125 Recognition for Top 25 Sales Advisors companywide for 2018, 2019, 2021, 2023.
- Four time member of the Elite Equinox Centennial club for exceeding 100+ memberships in one month.
- Successfully opened Equinox Orchard Street with a record breaking 2,500 sales in 2018.
Personal Information
Title: SALES DEVELOPMENT LEADER
Certification
200 Hour Yoga Teacher Training from Lyons Den Power Yoga
Pilates Mat Certification from Equinox
Timeline
Sales Manager
Equinox
06.2022 - Current
Sr. Membership Advisor
Equinox
03.2021 - 05.2022
Membership Advisor
Equinox
02.2018 - 03.2021
Booking Agent
Webster Hall
05.2013 - 04.2014
Bachelor of Arts - Journalism
Hunter College of The City University of New York