Andrew Massey
Shady Spring,WV
Summary
Proven Sales Manager at Massey Powersports, adept in relationship building and sales expertise, increased sales revenue through strategic initiatives. Demonstrated success in staff management and client relationship management, fostering long-lasting partnerships. Skilled in product knowledge, ensuring high customer satisfaction and team performance. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Manager
Massey Powersports
04.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Diesel Mechanic
Massey Powersports
02.2016 - 04.2023
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Documented findings and actions taken.
Lawn Care Business Owner
Self-employeed
04.2014 - 09.2015
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Education
Commercial Driving CDL Class A - CDL Class A
Academy Of Careers And Technology
Beckley, WV10.2024
Certified Diesel Mechanic - Diesel Mechanics
Academy Of Careers And Technology
Beckley, WV05.2016
High School Diploma -
Shady Spring High School
Beckley, WV05.2016
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Product Knowledge
- Sales expertise
- Client Relationship Management
Certification
- Certified Diesel Mechanic
- Certified Forklift Operator
- Class A CDL
- Air Brake Endorsement
- Tank Vehicle Endorsement
- T-Double/Triple Trailer
Languages
English
Full Professional
Timeline
Sales Manager
Massey Powersports
04.2023 - Current
Diesel Mechanic
Massey Powersports
02.2016 - 04.2023
Lawn Care Business Owner
Self-employeed
04.2014 - 09.2015
Commercial Driving CDL Class A - CDL Class A
Academy Of Careers And Technology
Certified Diesel Mechanic - Diesel Mechanics
Academy Of Careers And Technology
High School Diploma -
Shady Spring High School
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