Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Andrew Dilts

Minneapolis,MN

Summary

Dynamic Operations Manager with proven success at Elev8 Lodging, excelling in team leadership and problem-solving. Enhanced service delivery and client satisfaction while overseeing group home operations. Leveraged strong customer service skills to mediate disputes and ensure compliance, driving operational excellence and fostering positive client relationships.

Overview

40
40
years of professional experience

Work History

Operations Manager

Elev8 Lodging
11.2018 - Current

Spearhead leadership and management in delivery of group home services.

Oversees operations of group home employees

Help clients with roadmapping.

Meet regularly with clients to monitor goals.

Performs breathalyzer and urinalysis.

Admits and discharges clients.

Respond to emergency situations 24/7.

Maintain records pf client behaviors.

Oversees purchase of supplies.

Mediate and settle disputes.

Blood pressure & temperature checks.

Mortgage Sales Manager

Dilts and Associates Bell Mortgage
01.1985 - 06.2012
  • Maximized revenue opportunities by cross-selling other banking products and services to mortgage customers.
  • Managed the pipeline of mortgage applications, ensuring timely processing and closing to meet customer expectations and deadlines.
  • Implemented measures to improve compliance with regulatory requirements and company policies in all aspects of mortgage operations.
  • Organized community outreach events to promote company brand awareness and generate new business leads.

Education

GED -

North St Paul
North St. Paul, MN
05-1981

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Interests

  • Gym Workouts
  • Enjoy participating in weightlifting for overall physical and mental well-being
  • Passionate about balancing physical health with mental and emotional wellness
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

Operations Manager

Elev8 Lodging
11.2018 - Current

Mortgage Sales Manager

Dilts and Associates Bell Mortgage
01.1985 - 06.2012

GED -

North St Paul
Andrew Dilts