Andrew Dolnack
Caribou Coffee
OVIEDO,FL
6
years of professional experience
Proactive and goal-oriented leader with experience in retail and sales. Demonstrates strong focus on inventory management and maintaining high operational standards. Detail-oriented and reliable, delivering consistent results. Dedicated to creating a positive and efficient experience for the team and guests alike.
Work History
Shift Leader
1 Year 7 Months- Collaborated on a team of training managers to assist in training and preparing staff for six new opening store locations,
- Managed inventory levels to prevent stock shortages, conducted regular audits and ordered supplies as needed.
- Maintained positive guest relations by providing excellent customer service, thorough quality control, and thoughtful solutions to guest issues.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Aided in marketing campaigns by creating promotional graphics and canvassing the local community.
Assistant Manager
1 Year 8 Months- Delivered tailored solutions and helpful recommendations to guests to meet their individual needs.
- Educated customer clients on a wide range of environmental and wildlife-related topics.
- Analyzed monthly or yearly stock trends and past successful promotional events to create future sales and inventory forecasts.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Promoted sales through upselling, developing one on one rapport with customers, and by informing guests about time limited deals and a monthly membership service.
Aquatics Specialist
2 Years 7 Months- Maintained aquatics systems through water testing, tank cleaning, and habitat upkeep for healthy fish environments.
- Trained new team members on animal handling, feeding and cleaning schedules, water quality standards, and safe maintenance procedures.
- Coordinated livestock receiving, acclimation, and quarantine processes to reduce stress during store transitions.
- Established great guest relations by educating and providing assistance throughout each adoption process.
- Developed daily routines that accounted for time and guest interactions to ensure all animal care tasks were completed by the end of the shift.
Education
Associate of Arts - Art
High School Diploma
Skills
Inventory management
Customer service
Team leadership
Upselling
Attention to detail
Operational efficiency
Timeline
Shift Leader
Caribou Coffee
03.2025 - 10.2026Read More
Assistant Manager
Wild Birds Unlimited
07.2023 - 03.2025Read More
Aquatics Specialist
Petco
11.2020 - 06.2023Read More
Seminole State College of Florida
Associate of Arts from Art
Read More
Paul J. Hagerty High School
High School Diploma
Read More