Summary
Overview
Work History
Education
Skills
Timeline
organizations
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Andrew Emerson

St. Micheal,MN

Summary

Dynamic professional with a proven track record in guest relations and campaign management. At Kwik Trip, I enhanced customer satisfaction through effective complaint handling and exceptional communication. Skilled in training and supervising teams, I successfully coordinated marketing initiatives at Tiffany for Wisconsin Inc., driving brand engagement and visibility.

Overview

3
3
years of professional experience

Work History

Guest Service Leader

Kwik Trip
06.2023 - Current
  • Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
  • Assisted in training new team members on service standards and operational procedures.
  • Collaborated with team to maintain a clean and welcoming environment for guests.
  • Resolved guest complaints efficiently, enhancing overall satisfaction and loyalty.

Campaign Manager

Tiffany for Wisconsin Inc.
05.2024 - 11.2024
  • Assisted in developing campaign strategies to enhance brand visibility and engagement.
  • Supported execution of marketing initiatives across multiple channels, ensuring alignment with overall objectives.
  • Coordinated logistics for events and promotional activities, optimizing resource allocation and scheduling.
  • Conducted market research to identify trends and audience preferences, informing campaign adjustments.

Team Member

Taco Bell
06.2022 - 06.2022
  • Collaborated with team members to maintain efficient operation and ensure timely service delivery.
  • Assisted in training new staff on standard operating procedures and safety protocols.


Education

Bachelor of Science - Mechanical Engineering

University of Wisconsin, Stout
Menomonie, WI
05-2027

No Degree - Engineering

Anoka-Ramsey Community College
Minneapolis, MN
06-2023

Skills

  • Exceptional communication
  • Delegation and supervision
  • Guest relations
  • Complaint handling

Timeline

Campaign Manager

Tiffany for Wisconsin Inc.
05.2024 - 11.2024

Guest Service Leader

Kwik Trip
06.2023 - Current

Team Member

Taco Bell
06.2022 - 06.2022

Bachelor of Science - Mechanical Engineering

University of Wisconsin, Stout

No Degree - Engineering

Anoka-Ramsey Community College

organizations

Sigma alpha Epsilon Fraternity at stout- President

*Directed young men to lead philanthropic events

*Controlled relations with the school

wisconsin college republicans- Vice Chair

*Ran a state wise organization of student leaders

Turning point at stout- president 

*directed student leaders on campus 




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Andrew Emerson