Andrew Galan
Hacienda Heights,CA
Summary
Detail-oriented Customer Service Professional with a solid foundation in laboratory techniques. Enhanced customer satisfaction and streamlined operational tasks to improve profit margins through effective communication and problem-solving skills. Committed to leveraging educational background and hands-on experience to drive positive results in diverse workplace environments.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Warehouse Worker
McMaster-Carr
Santa Fe Springs, California
06.2026 - Current
- Loaded and unloaded shipments, ensuring materials were handled safely and efficiently.
- Moved items between warehouse locations using pallet jacks, maintaining organization and flow of inventory.
- Distributed supplies to workers on warehouse floor, supporting operational needs and workflow.
Sales Associate/Robo Technician
POPMART
Cerritos, California
11.2025 - 06.2026
- Served customers as cashier and organized store inventory to enhance shopping experience.
- Assisted customers with inquiries as a cashier in store and stocked inventory for the store.
- Processed transactions at the sales register.
- Guided customers in product selection and addressed inquiries about inventory.
- Arranged product displays to create an appealing shopping environment.
- Delivered various products to vending machines owned by the store.
Supervisor
Prime Time Basketball Association
La Puente, California
08.2020 - 11.2025
- Supervised basketball training sessions for youth teams and coaches.
- Worked independently to supervise and manage adult basketball league and Youth Basketball League.
- Coordinated communication among players, parents, and coaching staff to enhance participant engagement.
- Managed and organized basketball game schedules on company website to streamline event planning.
- Organized schedules and logistics for tournaments and events.
- Worked alongside customers and coworkers to provide participants with the best experience possible.
- Delivered customer service that contributed to achieving a 21 percent profit margin for the year.
Education
Associate of Science - Histology
Mt. San Antonio College
Walnut, CA 08.2025 - 08.2026
Bachelors of Science - Biological Sciences
University of California, Los Angeles
Los Angeles, CA 09.2022 - 06.2024
Associates Degree - Mathematics and Sciences
Rio Hondo Community College
Whittier, CASkills
- Inventory management
- Pipetting
- H&E Staining
- Embedding
- Microtomy
- DNA replication
- Gel electrophoresis
Awards
- Glen A Wilson Boys Basketball Most Valuable Player (2017-2018)
- Valle Vista All League Selection (2018-2019)
- Judo Blue Belt - from Guerrero's Judo Club (2021)
- Rio Hondo Honors Graduate (2022)
- Honors List (3.5 GPA or higher) all 2 years at Rio Hondo College
Skills And Interests - Laboratory
- Glen A Wilson Boys Basketball Most Valuable Player (2017-2018)
- Valle Vista All League Selection (2018-2019)
- Judo Blue Belt - from Guerrero's Judo Club (2021)
- Rio Hondo Honors Graduate (2022)
- Honors List (3.5 GPA or higher) all 2 years at Rio Hondo College
Timeline
Warehouse Worker
McMaster-Carr
06.2026 - Current
Sales Associate/Robo Technician
POPMART
11.2025 - 06.2026
Associate of Science - Histology
Mt. San Antonio College
08.2025 - 08.2026
Bachelors of Science - Biological Sciences
University of California, Los Angeles
09.2022 - 06.2024
Supervisor
Prime Time Basketball Association
08.2020 - 11.2025
Associates Degree - Mathematics and Sciences
Rio Hondo Community College