Results-driven IT professional with proven expertise in POS system development, network management, system security, and application and data maintenance and migration. Successfully implemented agile methodologies to enhance project delivery and team productivity on a cost-conscious and back end system constrained budget.
Overview
13
13
years of professional experience
Work History
IT Field Support and POS Developer
SiteOne
Colorado Springs, CO
10.2024 - 03.2026
Aided with the transition of Pioneer Landscape centers legacy systems and data into Siteone
Collaborated with cross-functional teams to gather requirements and deliver high-quality software solutions - namely integrating our bulk POS solution into Site one.
Implemented agile methodologies to enhance project delivery timelines and team productivity - fully implementing our POS system into Site one locations within eight weeks.
Assisted with process disparity and consolidation to assist with the rollout of the new POS system into additional Siteone branch store locations.
IT Manager and System Administrator
Pioneer Landscape Centers
Highlands Ranch, CO
07.2013 - 10.2024
Led IT infrastructure upgrades, enhancing system reliability and performance across departments.
Developed and implemented IT policies, ensuring compliance with industry standards and security protocols.
Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
Oversaw IT support team, fostering a culture of continuous improvement and high-quality customer service. SLA of two hours or less.
Six hours total down time on services 2013 - 2024.
Helped Develop a cutting edge web based POS system for use at branch locations and stores from the ground up. Currently in use at our purchasing company.
Education
Computer And Information Sciences
UCCS
Colorado Springs, CO
Skills
POS System Development and deployment
Local networking and network management
Phone system deployment management and integration, including call centers
Data center server management and setup, virtual and rack Vmware esxi, windows server - 2008 forward
SQL 2008 forward
Application development and Systems migration
Assisted with the data transfer, process consolidation of multiple acquisitions