Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
I have a solid understanding of IT, Windows, Software troubleshooting, iOS, Data center experience, Information security, DHCP, Azure, PaaS, Schematics, Security, Customer service, Communication skills, Software deployment, Microsoft Office, Computer skills, Time management, Computer literacy, Driving, Supervising experience, Disaster recovery, Mobile devices, Electrical wiring, Microsoft Excel, Microsoft Outlook, IDS, SharePoint, SCCM, Customer support, Network installation, SQL, ServiceNow, Presentation skills, Microsoft SQL Server, VoIP, Network administration, Data analysis skills, Management, POS, Leadership, Zendesk, Google Suite, Conflict management, Microsoft Exchange, Firewall, NIST standards, AWS, Firmware, Quality control, Assembly, Retail sales, Scripting, Analysis skills, ITIL, SSH, Juniper, Intune, Writing skills, Compliance management, System administration, Microsoft Powerpoint, Java, Root cause analysis, Microsoft Project, Continuous improvement, Typing, Office management, UNIX, Network protocols, NetSuite, and Salesforce I am always eager to learn and adapt to new technologies and challenges in the ever-evolving field of cybersecurity