Andrew Gillen
MARTINSBURG
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance institutional performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
US Navy
03.2016 - 08.2025
- Directed operational workflows, ensuring compliance with military standards and enhancing efficiency across departments.
- Regularly lead 15-20 person teams from multiple organizations in operations Critical to National Security in arduous conditions with 100% success rate.
- Implemented process improvements, resulting in streamlined operations and reduced turnaround times for critical missions.
- Led cross-functional teams to achieve strategic objectives, fostering collaboration and enhancing mission readiness.
- Developed training programs for personnel, increasing proficiency in operational procedures and safety protocols.
- Analyzed operational data to identify trends, driving informed decision-making and resource allocation strategies.
- Coordinated logistics for deployment operations, optimizing supply chain processes to support mission requirements effectively.
- Established performance metrics to evaluate operational effectiveness, aligning team efforts with organizational goals and objectives.
- Mentored junior staff on best practices in operations management, cultivating a culture of continuous improvement and accountability.
Foreign Language Instructor
US Navy
09.2014 - 02.2016
- Developed and implemented engaging curriculum for diverse language learners.
- Guided, mentored, and lead over 100 military and civilian student from multiple government agencies through a rigorous course of instruction with a 95% pass rate.
- Facilitated immersive language practice sessions to enhance conversational skills.
- Assessed student progress through tailored evaluations and feedback.
- Integrated technology tools to support interactive learning experiences.
- Mentored junior instructors on effective teaching methodologies and classroom management.
- Collaborated with colleagues to design cross-cultural activities fostering global awareness.
Intelligence Analyst
US Navy
07.2010 - 08.2014
- Analyzed intelligence data to support national security objectives and strategic decision-making.
- Coordinated small 5-10-man teams across multiple national organizations to maximize efficient and timely analyses.
- Developed and implemented analytical frameworks to enhance operational effectiveness and mission readiness.
- Collaborated with cross-functional teams to assess threats and provide actionable intelligence insights.
- Mentored junior analysts on best practices in intelligence analysis and data interpretation techniques.
- Produced comprehensive reports detailing findings, trends, and recommendations for senior leadership.
- Utilized advanced analytical tools to identify patterns within complex datasets, improving situational awareness.
- Led briefings for key stakeholders, effectively communicating critical intelligence assessments and implications.
Foreign Language Tutor
US Navy
03.2009 - 06.2010
- Developed customized lesson plans tailored to individual learning styles and proficiency levels.
- Tutored 10 military student in academic jeopardy to a 100% pass rate.
- Facilitated immersive language practice sessions to enhance conversational skills and cultural understanding.
- Assessed student progress through regular evaluations, providing constructive feedback and support.
- Implemented innovative teaching methods to improve engagement and retention of language concepts.
- Collaborated with fellow instructors to share best practices and refine curriculum design.
- Introduced relevant vocabulary themes based on student interests or professional goals, increasing motivation for continued language study.
Education
Associate of Arts - Russian
Defense Language Institute Foreign Language College
Monterey, CA09-2015
Associate of Arts - Hebrew
Defense Language Institute Foreign Language College
Monterey06-2010
No Degree - Religious Studies
Butler University
Indianapolis, IN02-2009
Skills
- Goal setting
- Problem-solving
- Team leadership
- Customer service
- Operational efficiency
- Employee relations and conflict resolution
- Decision-making
- Planning and implementation
- Staff training
Accomplishments
- Lead multiple trans-national teams in conducted POTUS-levied operations critical to national security across multiple theaters with 100% success rate. Produced reporting was brief to the President of the United States on multiple occasions.
- Personally recognized by Senior US Navy and DoD Leadership, to include the Chief of Naval Operations, for mission excellence in the face of hardship on several occasions. Awarded 2 Joint Service Achievement Medals, One Navy Achievement Medal, and Multiple Unit Citations, to include the Presidential Unit Citation.
- Diligently mentored over 20 Soldiers, Sailors, Airmen, and Marines in military operations, intelligence gathering methodology, and professional standards, resulting in a 100% advancement rate, most often leading to positions of Senior Managerial Leadership.
Certification
- Certified Two Roads Leadership (2RL) Level 2 Executive Coach, Flatter Inc. - 2019-present
- Certified Two Roads Leadership (2RL) Mentor Coach, Flatter Inc. - 2019-present
- Certified , Resilience-Building Leadership Professional Trainer (RBLP-T) - 2019-present
Languages
Hebrew
Professional Working
Russian
Full Professional
Timeline
Operations Manager
US Navy
03.2016 - 08.2025
Foreign Language Instructor
US Navy
09.2014 - 02.2016
Intelligence Analyst
US Navy
07.2010 - 08.2014
Foreign Language Tutor
US Navy
03.2009 - 06.2010
Associate of Arts - Russian
Defense Language Institute Foreign Language College
Associate of Arts - Hebrew
Defense Language Institute Foreign Language College
No Degree - Religious Studies
Butler University
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