Andrew Golden
Reno,NV
Overview
14
14
years of professional experience
Work History
Bartender/Assistant Manager
South 40
09.2024 - Current
- Scheduling for the front of house staff
- Beer and liquor orders for the restaurant.
- Took inventory of beer, wine and liquor for the restaurant.
General Manager
Midtown Spirits, Wine and Bites
02.2024 - 09.2024
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Bartender
Napa Sonoma
02.2022 - 12.2023
- Worked as a bartender at a locally owned business that has a vast selection of wines and a chef driven menu that serves brunch, lunch, happy hour, and dinner along with daily specials as well
- Provided friendly, consistent, and fast paced service to all guests
- Worked all shifts- including brunch, lunch, happy hour, and dinner depending on the needs of the restaurant
- The includes opening and closing duties for the restaurant
- Helped train new employees as servers and bartenders
Bartender
El Dorado Casino
07.2021 - 02.2022
- Worked as a bartender in Downtown Reno at the El Dorado Casino
- Worked as a bartender at a rotating number of bars, wherever I was needed
- Provided consistent, friendly, fast paced service to all guests within the casino
Server
Twisted Fork
05.2019 - 05.2021
- Company Overview: A new American Restaurant
- Consistently provide professional, friendly, engaging service building clientele and repeat guests
- Cash and credit Point of Sale (POS) transactions
- Acquire and deliver all knowledge of beverage lists, food menu; additions and specialty lists
- A new American Restaurant
Bartender
Platypus Brewery
07.2017 - 04.2019
- Company Overview: A new American Restaurant
- Selected by Management to be a Lead to train new employees on cash handling, customer service and food pairing recommendations with wine and specialty beers
- Maintain full knowledge of beverage lists, specialty beers and nightly/weekly promotions
- Guide customers to pair entrees, appetizers and desserts with beers and wines, up-selling
- A new American Restaurant
Server
Benjy’s
06.2014 - 07.2017
- Company Overview: Benjy’s is a farm-to-table restaurant serving New American dishes
- Management rewarded me with assignments in the top 3 closing shifts when sales were at their highest and profits were concentrated, due to turnover in natural team leadership
- Maintained complete knowledge of restaurant menu, including daily specials and additions
- Benjy’s is a farm-to-table restaurant serving New American dishes
Bartender/Server
Pappasito’s Cantina
05.2011 - 06.2014
- Company Overview: Pappasito’s is one of the largest family-owned-operated restaurant companies in the United States
- Consistently operated at a fast-pace and high volume as this is Houston’s business restaurant and bar location
- Trained new servers, bartenders and head servers/waiters
- Pappasito’s is one of the largest family-owned-operated restaurant companies in the United States
Education
Bachelor of Arts - Integrated Communications
University of Houston
Houston, TX01.2017
Skills
- Great Customer Service
- Prompt Drink Making
- Hard worker and a team player
- Suggestive selling
Timeline
Bartender/Assistant Manager
South 40
09.2024 - Current
General Manager
Midtown Spirits, Wine and Bites
02.2024 - 09.2024
Bartender
Napa Sonoma
02.2022 - 12.2023
Bartender
El Dorado Casino
07.2021 - 02.2022
Server
Twisted Fork
05.2019 - 05.2021
Bartender
Platypus Brewery
07.2017 - 04.2019
Server
Benjy’s
06.2014 - 07.2017
Bartender/Server
Pappasito’s Cantina
05.2011 - 06.2014
Bachelor of Arts - Integrated Communications
University of Houston
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