Andrew Gomez
Upland,CA
Summary
Dynamic professional with extensive experience at IKEA and a proven track record in team leadership and stockroom management. Expert in cross-selling techniques, driving sales through proactive customer engagement. Recognized for developing effective loss prevention strategies, enhancing security measures, and fostering a collaborative team environment that promotes growth and achievement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Sales Lead
IKEA
02.2023 - Current
- Assisted team in achieving sales targets through proactive customer engagement.
- Developed product knowledge to effectively address customer inquiries and provide solutions.
- Supported marketing initiatives by promoting products during events and demonstrations.
- Collaborated with colleagues to enhance customer service processes and improve satisfaction.
- Maintained accurate inventory records and assisted in stock replenishment efforts.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Optimized inventory management to meet sales demand without overstocking.
Loss Prevention Manager
Kohls Department Store
02.2020 - 09.2021
- Developed and implemented loss prevention strategies to reduce theft and ensure asset protection.
- Analyzed incident reports to identify trends and develop actionable solutions for risk mitigation.
- Conducted training sessions for staff on loss prevention techniques and safety protocols.
- Collaborated with law enforcement agencies to investigate theft incidents and enhance security measures.
- Implemented audit processes to assess compliance with company policies regarding loss prevention.
Asset Protection Specialist
Target
10.2018 - 02.2020
- Monitored surveillance systems to identify and prevent theft incidents.
- Conducted thorough investigations of suspicious activities, ensuring compliance with internal policies.
- Collaborated with law enforcement to report criminal activity and provide evidence when necessary.
- Developed and implemented loss prevention strategies to enhance store security measures.
Education
High School Diploma -
Don Bosco Technical Institute
Rosemead, CA05-2013
Skills
- Cross-selling techniques
- Stockroom management
- Team leadership
- Team building
Accomplishments
- Supervised team of 8 staff members.
- Achieved a 93% department stock accuracy up from 84% through effectively leading a Warehouse reorganization project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Adult, Child and Baby First Aid/CPR/AED - American Red Cross
Timeline
Warehouse Sales Lead
IKEA
02.2023 - Current
Loss Prevention Manager
Kohls Department Store
02.2020 - 09.2021
Asset Protection Specialist
Target
10.2018 - 02.2020
High School Diploma -
Don Bosco Technical Institute
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