Andrew Goodhart
High Ridge,Missouri
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Parts Specialist
Orielly Auto Parts
St. Louis, MO
12.2023 - 03.2024
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Received customer orders and placed them into the system for processing.
- Provided customers with technical advice regarding parts information and availability.
- Assisted customers with product selection based on their needs.
- Processed returns, exchanges, and refunds in a timely manner.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
Auto Mechanic
Bing and Nagles Auto Repair
St Louis, MO
06.2023 - 12.2023
- Performed routine maintenance such as oil changes, tune-ups and brake repairs.
- Diagnosed mechanical issues using specialized tools and equipment.
- Repaired or replaced worn parts such as brakes, spark plugs and radiators.
- Tested vehicle engines to identify malfunctions.
- Inspected vehicles for damage and recorded findings in a computer system.
- Conducted regular inspections of vehicles to ensure they were safe to drive.
- Replaced engine components including filters, belts, hoses and pumps.
- Repaired or replaced faulty electrical wiring systems in automobiles.
- Adjusted carburetors, valves and other related components to ensure optimal performance.
- Installed air conditioning units into cars according to manufacturer specifications.
- Analyzed diagnostic codes generated by on-board computers to determine necessary repairs.
Warehouse Manager
Jim Trenary Motorsports
Union, MO
03.2023 - 06.2023
- Managed workflow for goods receipt, storage, and dispatch in the warehouse.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Customer Service Representative
Bing and Nagels Auto Repair
St. Louis, MO
04.2022 - 03.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Auto Mechanic
Tire Choice
Arnold, MO
08.2021 - 04.2022
- Performed routine maintenance such as oil changes, tune-ups and brake repairs.
- Diagnosed mechanical issues using specialized tools and equipment.
- Repaired or replaced worn parts such as brakes, spark plugs and radiators.
- Tested vehicle engines to identify malfunctions.
- Inspected vehicles for damage and recorded findings in a computer system.
- Replaced engine components including filters, belts, hoses and pumps.
Education
High School Diploma -
Northwest High School
Cedar Hill, MO06-2007
Some College (No Degree) - General Studies
Ashland University
Ashland, OHSkills
- Returns processing
- Stock control
- Six Sigma Methodologies
- Packaging and Labeling
- Customer Support and Communication
- Customer Support Capabilities
- Customer support services
- Customer Support and Service
- Customer Support
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Parts Specialist
Orielly Auto Parts
12.2023 - 03.2024
Auto Mechanic
Bing and Nagles Auto Repair
06.2023 - 12.2023
Warehouse Manager
Jim Trenary Motorsports
03.2023 - 06.2023
Customer Service Representative
Bing and Nagels Auto Repair
04.2022 - 03.2023
Auto Mechanic
Tire Choice
08.2021 - 04.2022
High School Diploma -
Northwest High School
Some College (No Degree) - General Studies
Ashland University
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