Andrew Greenwood
Kansas,MO
Summary
Dynamic Insurance Agent/Owner and Agency Sales Representative at American Family Insurance, adept in customer service and policy writing. Excelled in building client relationships, exceeding sales quotas, and expanding client bases through strategic marketing and personalized insurance solutions. Demonstrated professionalism and ethics, achieving significant client retention and loyalty.
Overview
12
12
years of professional experience
Work History
Insurance Agent/Owner
American Family Insurance
01.2014 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Maintained high standards of customer service by building relationships with clients.
Agency Sales Representative
American Family Insurance
09.2012 - 01.2014
- Delivered engaging presentations about the agency''s services to prospective clients, resulting in new business partnerships.
- Consistently exceeded sales quotas by diligently pursuing leads, cultivating relationships, and closing deals.
- Reported weekly sales metrics to management, contributing valuable insights that informed strategic planning.
- Increased agency sales by developing and implementing effective marketing strategies.
Education
No Degree - Business
Diablo Valley College
Pleasant Hill, CAHigh School Diploma -
De La Salle High School
Concord, CA05-1999
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client needs analysis
- Client retention
- Policy writing
Timeline
Insurance Agent/Owner
American Family Insurance
01.2014 - Current
Agency Sales Representative
American Family Insurance
09.2012 - 01.2014
No Degree - Business
Diablo Valley College
High School Diploma -
De La Salle High School
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