Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Grosh

Greencastle,PA

Summary

I have twenty-seven years experience between Hagerstown City Police and Washington County 911, as we merged into one center in 2009.

I'm currently scheduled to retire 1 July 2024 and looking at prospective employment for the next part of my life.

Overview

31
31
years of professional experience

Work History

911 Emergency Dispatcher

Washington County MD Emergency Services
10.1997 - Current
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Monitored Police radios to provide assistance to responding personnel.
  • Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
  • Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.

Security Specialist

United States Air Force
01.1993 - 01.1997
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Conducted regular reviews of employee security clearances, ensuring appropriate access levels were maintained while reducing insider threats.
  • Performed Security for visiting dignitaries including President Bill Clinton and President Mikhail Gorbachev
  • Assisted the transfer of prisoners with the Department of Corrections to the United States Penitentary-Florence CO

Education

No Degree - Physical Education

Hagerstown Community College
Hagerstown, MD

No Degree - General Studies

Lock Haven University of Pennsylvania
Lock Haven, PA

High School Diploma -

Greencastle-Antrim Senior High School
Greencastle, PA
05.1986

Skills

  • Map reading skills
  • Call Management
  • Assertiveness
  • Problem-Solving
  • Emergency Medical Dispatch (EMD)
  • Emergency Police Dispatch (EPD)
  • Emergency Fire Dispatch (EFD)
  • NCIC/METERS
  • First Aid/CPR

Timeline

911 Emergency Dispatcher

Washington County MD Emergency Services
10.1997 - Current

Security Specialist

United States Air Force
01.1993 - 01.1997

No Degree - Physical Education

Hagerstown Community College

No Degree - General Studies

Lock Haven University of Pennsylvania

High School Diploma -

Greencastle-Antrim Senior High School
Andrew Grosh