Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Ha

Everett

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Food Manager

Ukawa Teriyaki
06.2020 - Current
  • Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
  • Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
  • Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Achieved consistent Food Safety Inspection scores by maintaining a clean, organized, and compliant working environment.
  • Optimized the dining experience for customers by addressing concerns promptly and professionally, resulting in improved online ratings.
  • Maintained compliance with local health regulations by conducting routine inspections of facilities and equipment.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Cashier

Ukawa Teriyaki
05.2015 - 05.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Arts - Business Administration

University of Washington Bothell
Bothell, WA
06-2025

Skills

  • Sanitation standards
  • Staff leadership
  • Food presentation
  • Food safety compliance
  • Staff supervision
  • Menu development
  • Menu pricing
  • Problem-solving
  • Reliable and responsible
  • Teamwork
  • Customer service

Timeline

Food Manager

Ukawa Teriyaki
06.2020 - Current

Cashier

Ukawa Teriyaki
05.2015 - 05.2020

Bachelor of Arts - Business Administration

University of Washington Bothell

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