Dedicated food service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
5
5
years of professional experience
Work History
General Manager
Marco's Pizza
09.2021 - Current
Scheduled employees for shifts efficiently to cut down on staff during slower periods and cover during busier periods, increasing EBIDTA, retaining more profit.
Managed inventory to ensure food cost was consistently within 1% of ideal usage.
Drove year-over-year order counts and sales to consistently be up 10% or greater.
Achieved 4 record week sales within 1 year of being general manager at County Line Rd location.
Increased average star rating based on TellMarco's surveys from 2/5 stars to 4.5/5 stars
Recruited and trained personnel to provide quality control and maintain productivity within the store.
Implemented practices to greatly improve service times.
Improved cleaning practices resulting in 5 point increase on health score.
Standardized practices to make opening and closing shifts more thorough and consistent.
Cultivated and strengthened relationships with major companies that are responsible for large percentages of total revenue.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits