Andrew Hargrove
Mesquite,TX
Summary
Discerning Software Asset Manager and veteran devoted to growing professional knowledge and experience. Works actively with large scale companies procuring software at appropriate software pricing. Manages Software Accounts for Fortune 300+ companies and ensuring software needs stay current . I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Currently employed by Computacenter but seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am in the process of attaining more certifications.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Software License Manager (Hybrid)
Computacenter
Plano, TX
11.2022 - Current
- Day-to-day Salesforce use.
- Assist Fortune 300 + companies, foreign and domestic in attaining correct software for Cloud Infrastructure conversion.
- Managed day to day requests from end-users to fulfill software licensing needs.
- Coordinated software procurement with distributors and Account Executives to accurately satisfy customer software needs.
- Reviewed End-user license agreements to guarantee legality of software and procurement
- Continuously manage software accounts for different high-value customers, such as Facebook, San-Francisco 49ers, Fanduel, Lyft, etc, and ensuring licensing requirements remain current.
Bartender
Black Tap
Dallas, Texas
03.2023 - Current
- Developed and sustained relationship's with customers, creating regular customers and consistent business for the company.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Software Asset Manager (Hybrid)
SMS Data Products
Albuquerque, NM
06.2022 - 01.2023
- Support United States Space Force to carry out successful DOD missions
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Received and processed stock into inventory management system (Service Now)
- Maintained fiscal records and accounts
- Solid industry knowledge of software licensing with Tier 1 vendors (Oracle, IBM, Microsoft, SAP, Adobe)
- Software deployment, desktop compliance, desktop engineering, procurement, and contracts to evaluate requests for new software and provide ongoing process improvement for license compliance and optimization
- Proven experience and good knowledge of licensing terms and conditions, product usage rights and "real world" licensing issues gained from working with vendor products
- Proficient in usage of Service Now to manage inventory and ticketing system
- Conducted 100's of remote installs due to customer want and organizational need
- Handling tasks from a remote location.
Airfield Management Shift Lead
United States Air Force, USAF
06.2016 - 08.2022
- Addressed medical emergencies and flight operation obstacles as both first responder and emergency management leader
- Conducted departure and arrival briefings
- Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations
- Oversaw fueling, cargo management and departure of aircraft at busy Airforce facility with 80 daily departures and arrivals
- Managed deployed Airfield while working hand-in-hand with foregin nationals
- Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Responsible for receiving and inspecting all incoming and outgoing IT assets
- Deployed and documents final IT assets to end-users
- Created records to track assets in the official Department of State ILMS software and in SharePoint.
Education
Bachelor of Science - Cybersecurity
Purdue University
Indianapolis, INSkills
- Salesforce
- Minor Infrastructure Knowledge
- Software Procurement
- Self Motivated
- Communications Strategies
- Statistical Analysis
- Customer Satisfaction
- Data Management Software
- Asset Management Knowledge
- End User License Agreements
- Business Processes and Procedures
- Flexible and Adaptable
- Service Now
- Microsoft Office Applications
- Customer Service
Certification
CompTIA Security+ certified - July 2022 to July 2025
Secret Clearance
Additional Information
- I received the AF Longevity Service ribbon, Humanitarian ribbon, Outstanding Unit Award, Global War on Terrorism Service Medal, and Good Conduct Medal.
Timeline
Bartender
Black Tap
03.2023 - Current
Software License Manager (Hybrid)
Computacenter
11.2022 - Current
Software Asset Manager (Hybrid)
SMS Data Products
06.2022 - 01.2023
Airfield Management Shift Lead
United States Air Force, USAF
06.2016 - 08.2022
Bachelor of Science - Cybersecurity
Purdue University
CompTIA Security+ certified - July 2022 to July 2025
Secret Clearance
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