Andrew Hillman

Williamsport,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of professional experience

Work History

Field Service Representative

Weatherford International Ltd

Muncy , PA

09.2021 - 03.2024

Performed regular maintenance and repairs to customer equipment.
Provided technical support and troubleshooting assistance to customers in the field.
Demonstrated product features and functionality to customers.
Reported customer feedback on products and services to management team.
Prepared detailed service reports for each job assignment.
Developed strong relationships with clients by providing excellent customer service.
Resolved customer complaints quickly and professionally.
Ensured compliance with company policies, procedures, and safety standards.
Assisted in the development of new processes and procedures related to field service operations.

Field Technician

Enerstar Rentals & Services

Trout Run, PA

10.2016 - 09.2021

Performed preventative maintenance on equipment and systems to ensure optimal performance.
Maintained inventory of parts and supplies used for repairs and service calls.
Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
Resolved customer inquiries promptly while providing excellent customer service at all times.
Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
Trained staff members on proper use of equipment, processes and procedures.
Drove company vehicles to and from customer locations to perform field maintenance.
Instructed and trained customers on usage and operation to improve equipment performance.
Routinely inspected equipment for preventive and emergency maintenance needs.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Inspected materials and equipment regularly to check for potential hazards and machine defects.

Rail Car Inspector

Transco Railway Products

Williamsport, PA

08.2012 - 10.2016

Inspected railcars to ensure they met safety and operational standards.
Reported any discrepancies to supervisors and documented findings in reports.
Conducted inspections on brakes, wheels, couplers and other components of the railcar.
Checked for signs of wear and tear or corrosion on the exterior of the car.
Ensured compliance with federal regulations related to railcar inspections.
Assisted with maintenance repairs as needed during inspections.
Evaluated conditions of freight cars upon arrival at facility and compared against manifest records.
Inspected mechanical equipment used in connection with the movement of railcars.
Utilized specialized tools such as gauges and measuring devices when conducting inspections.
Photographed damaged areas on vehicles and submitted pictures with completed inspection reports.

Skills

Repair Auditing
Repair And Installation
Technical Troubleshooting
Safety Planning

Customer Relations
Safety And Compliance
Quality Assurance Standards
HSI Adult First Aid/ CPR AED Certified

References

References available upon request.

Timeline