Andrew Holm (RHIT)
St. Charles,Minnesota
Overview
12
12
years of professional experience
1
1
Certification
Work History
Health Information Specialist
Mayo Clinic
Rochester, MN
10.2019 - Current
- Trained colleagues in the indexing and inbox processes.
- Given indexing demonstrations to students who are in the process of obtaining their degree in Health Information Management.
- Maintained security and upheld patient confidentiality while only accessing information that was necessary to do the work.
- Reviewed records for completeness, accuracy, and compliance with regulations.
- Utilized OnBase and Virtual Print Driver to upload and link medical records with encounters found in the patient's electronic health record.
- Helped the HUNT group take phone calls from patients and outside providers inquiring about the availability of records that were sent to Mayo.
- Participated in the Education Committee to discuss ways that our resources could be improved.
Farmworker
HummingHolm Alpaca Farm
Utica, MN
03.2019 - 09.2019
- General farm work.
Customer Service Representative
Spectrum
Rochester, MN
10.2017 - 03.2019
- Took inbound calls from customers in a call center.
- Walked customers through troubleshooting steps to resolve issues with their TV and internet services.
- Scheduled appointments for technicians to visit customers when over-the-phone troubleshooting did not work.
- Answered questions pertaining to services and billing.
In Process Inventory Control
Manpower IBM
Rochester, MN
06.2012 - 03.2015
- Optimized inventory levels by conducting regular audits and implementing efficient tracking systems.
- Reduced stock discrepancies by diligently monitoring and adjusting inventory records for accuracy.
- Improved warehouse organization by categorizing items and maintaining clear labeling systems for easy access.
Education
Associate of Applied Science - Health Information Technology
Rochester Community And Technical College
Rochester, MN05.2017
Skills
- Epic
- OnBase
- Microsoft Office
- Customer Service
- Training
- 90 WPM Typing
- Document Scanning
- ICD-10-CM / CPT
Certification
Registered Health Information Technician (RHIT)
Timeline
Health Information Specialist
Mayo Clinic
10.2019 - Current
Farmworker
HummingHolm Alpaca Farm
03.2019 - 09.2019
Customer Service Representative
Spectrum
10.2017 - 03.2019
In Process Inventory Control
Manpower IBM
06.2012 - 03.2015
Associate of Applied Science - Health Information Technology
Rochester Community And Technical College