Andrew Hovanesian
Tujunga,CA
Summary
Accomplished and dedicated Leasing Consultant who is a results-driven professional with several years of experience in property management and residential leasing, specializing in guiding prospective tenants through the full leasing process from tours to signed agreements. Proven ability to generate and convert leasing leads, negotiate lease terms, and maintain strong tenant relationships to support occupancy and retention goals. Experienced in managing resident communications, coordinating property services, and maintaining organized operational and reporting systems for property management teams. Known for delivering high-quality customer service while supporting efficient day-to-day property operations.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Olympus Property
10.2025 - Current
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Greeted clients, showed apartments, and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Managed lease related documents, personal information, ledger information, and resident activity via Yardi
- Responded to messages from residents and inquiries from prospects and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Planned monthly resident events and newsletters about monthly events throughout the city and neighborhood.
Relationship Manager
Ten Ten Wilshire
01.2025 - 10.2025
- Communicate with residents to conduct Maintenance and Housekeeping Services.
- Collect rent and manage all residential needs even after move in.
- Curate spreadsheets and reports for our property owner and management.
- Answer and direct phone calls, respond to emails, and handle incoming and outgoing correspondence in a professional manner.
- Ensure the office is organized and professional, managing office space, arranging for maintenance or cleaning services as needed.
- Operate and troubleshoot office equipment, such as printers, fax machines, and computers, ensuring everything is functional.
- Safeguard sensitive information and handle confidential matters with discretion and in compliance with relevant regulations.
- Coordinate and manage appointments, meetings, and travel arrangements for executives or team members, ensuring all schedules are optimized.
- Check-in incoming tenants and provide community information.
- Call interested/hot leads to schedule tours or provide community information (Pricing, Tour availability, Amenity information, etc.)
- Conducted tours of the community grounds and generated lease agreements via docusign.
- Presented application and personal documents such as proof of income or identification documents.
Case Researcher
True Identity Screening
09.2024 - 01.2025
- Retrieved Case documents for specific defendants requested by clientele
- Report Case findings/results back to clientele
- Administered all case research for San Diego County
- Curated Relationships with San Diego County Clerks
- Traveled to San Diego County Courthouses 2-3 times a week.
- Verify case information either or the phone or in person in San Diego County
- Flag any discrepancies in Case findings and verify with the courthouses/my team.
Leasing Consultant
Irvine Company Apartment Communities
09.2021 - 09.2024
- Pre-screened applicants for the lease and negotiated lease terms.
- Maintained strong customer retention and increased rate of leasing for off site clientele.
- Conducted weekly reporting for off site corporate teams.
- Oversaw and Managed online marketing campaign via Vimeo.
- Trained new team members according to our companies expectations and core values.
- Managed office operations, including scheduling team members, maintaining a high level of efficiency, and meeting deadlines
- Established personal connections with customers, exceeding customer service expectations
- Built rapport with clients by providing quality customer service and problem solving
- Monitored Rental rates across Los Angeles Portfolio and devised strategies on exceeding market rates and maintaining or increasing those rates
- Kept track and reported rental rates of nearby competing properties
Front Desk Manager
WEST COAST CUSTOMS
03.2021 - 09.2021
- Toured incoming prospects, provided information and answered all customer questions.
- Collaborated with maintenance staff to address and prevent facility issues.
- Consistently communicated and built value in product to active customers.
- Created quality experiences leading to positive Yelp/Google Reviews.
- Accurately entered data into proprietary customer relationship management programs.
- Answered incoming phone calls and emails responding to customer inquiries.
- Scheduled and confirmed all appointments.
- Prepared daily shift close reports and balanced to accurately reflect all transactions.
- Signed for packages, recorded all deliveries and distributed to personnel.
Shift Manager
Chef Razmik's Kitchen
01.2019 - 03.2021
- Recruited and hired qualified candidates to fill open positions.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Addressed customer complaints and provided solutions for an overall positive experience.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans.
- Studied existing procedures and policies to offer optimal leadership to employees and cooking operations when standing in for absent managers.
- Increased customer base and market share by promoting products through diverse channels.
- Was a shift manager for 2 separate locations, one in Glendale and the other in Jurupa Valley, CA
Test Administrator/Proctor
Glendale Community College
11.2017 - 03.2019
- Devised and monitored Testing program budgets to minimize spending and justify fund utilization.
- Planned educational programs and set ambitious program goals to establish targets for achievement.
- Assessed and granted approval for course content by evaluating compliance with legal and program requirements.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
High School Diploma - Business Administration
Herbert Hoover High School
Glendale, CA06-2019
Skills
- Sales Experience
- Salesforce, Onesite, and Yardi Experience
- Sales Training
- Customer Service
- Conflict Resolution
- Time Management
- Consultative Selling
- Team Leadership
- Computer literacy
- Communication skills
- Documentation review
- Project Management
- Quick Learner
- Positive attitude
- Coachable
- Fair housing policies
Accomplishments
- Maintained a closing percentage of no less than 35% throughout my 4-5 years as a leasing consultant.
- Have over 500 move ins throughout my professional career with many happy reviews available to be viewed online.
- Had over 30 move-ins in July of 2025 with TenTen Wilshire.
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Leasing Consultant
Olympus Property
10.2025 - Current
Relationship Manager
Ten Ten Wilshire
01.2025 - 10.2025
Case Researcher
True Identity Screening
09.2024 - 01.2025
Leasing Consultant
Irvine Company Apartment Communities
09.2021 - 09.2024
Front Desk Manager
WEST COAST CUSTOMS
03.2021 - 09.2021
Shift Manager
Chef Razmik's Kitchen
01.2019 - 03.2021
Test Administrator/Proctor
Glendale Community College
11.2017 - 03.2019
High School Diploma - Business Administration
Herbert Hoover High School