Andrew Howell
Roseville,CA
Summary
Dynamic leader with a proven track record at Petco Animal Supplies Stores Inc., excelling in staff training and development, and enhancing customer engagement. Mastered merchandise operations and sales strategy development, significantly improving store efficiency and customer satisfaction. Skilled in cash handling and problem-solving, adept at fostering a team-oriented environment focused on goal achievement.
Overview
5
5
years of professional experience
Work History
Assistant Retail Store Manager
Petco Animal Supplies Stores Inc.
10.2023 - Current
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Trained and managed associates in customer service and sales techniques.
- Handled cash accurately and prepared deposits.
- Managed scheduling for store shifts to accomplish proper staffing.
Merchandise Operations Manager
Petco Animal Supplies Stores Inc.
02.2022 - 10.2023
- Conducted regular cycle counts to confirm accuracy of inventory records.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Received, unloaded, sorted, and stocked merchandise according to store layout and product placement.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Guest Experience Specialist
Petco Animal Supplies Stores Inc.
03.2020 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent levels of accuracy
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Antelope High School
7801 Titan Dr, Antelope, CA 9584306-2018
Skills
- Staff Training and Development
- Goal Setting and Achievement
- Cash handling proficiency & reconciliation
- Employee Scheduling
- Sales strategy development
- Stockroom Management
- Detail Oriented
- Merchandising operations
Timeline
Assistant Retail Store Manager
Petco Animal Supplies Stores Inc.
10.2023 - Current
Merchandise Operations Manager
Petco Animal Supplies Stores Inc.
02.2022 - 10.2023
Guest Experience Specialist
Petco Animal Supplies Stores Inc.
03.2020 - 02.2022
High School Diploma -
Antelope High School
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