Andrew Jean-Paul
Uniondale ,NY
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Proven ability to engage guests and streamline service, enhancing satisfaction. A fast learner adept at multitasking, with experience in training staff and managing events, ensuring quality and efficiency in high-pressure environments.
A former Special Education Teaching Assistant, who has built strong relationships and trust amongst his students and has provided them with knowledge and confidence to progress in their education.
Overview
7
7
years of professional experience
Work History
Server
Olive Garden Restaurant
Westbury, NY
07.2022 - Current
- Delivered outstanding customer service, leading to increased guest satisfaction.
- Ensured accuracy and timely delivery of orders.
- Collaborated with kitchen staff to coordinate orders and streamline service flow during peak hours.
- Assisted in training new servers on menu items, service protocols, and restaurant standards.
Amazon Logistics Driver - Keybridge Smiles
Amazon
Carle Place, NY
10.2023 - 02.2024
- Ensured safety regulation compliance during operation and maintenance of delivery vehicles.
- Executed delivery routes with a focus on time and fuel efficiency.
- Conducted freight loading and unloading activities in accordance with regulations.
Teaching Assistant
Freeport Public Schools
Freeport, NY
08.2021 - 06.2022
- Assisted in classroom management, fostering a positive learning environment for diverse student needs.
- Collaborated with teachers to design and implement engaging lesson plans aligned with curriculum standards.
- Provided one-on-one support to students with special needs, and enhancing understanding of subject matter and boosting academic confidence.
- Facilitated small group activities, promoting peer interaction and collaborative learning experiences among students.
Banquet Captain
The Sterling Caterers
Bethpage, NY
05.2021 - 08.2021
- Coordinated banquet setup, ensuring alignment with client specifications and event themes.
- Supervised service staff during events, promoting teamwork and efficiency in high-pressure environments.
- Trained new employees on service protocols and company standards to maintain quality and consistency.
- Managed inventory of supplies, optimizing stock levels for seamless event execution.
Banquet Server
The Sterling Caterers
Bethpage, NY
08.2018 - 08.2021
- Assisted in setting up and breaking down banquet spaces for events.
- Executed prompt and polite service of food and drinks to patrons.
- Maintained cleanliness and organization of serving areas during events.
- Worked alongside kitchen personnel to maintain efficient meal service.
Sales Associate
Walmart
East Meadow, NY
02.2020 - 11.2020
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction
Education
No Degree - Childhood Education
Nassau Community College
Garden City, NYSkills
- Strong work ethic
- Exceptional customer service
- Multitasking
- Guest engagement
- Fast Learner
Additional Information
Youth Group President at Maranatha Grace Church in Uniondale, NY
Languages
French
Full Professional
Timeline
Amazon Logistics Driver - Keybridge Smiles
Amazon
10.2023 - 02.2024
Server
Olive Garden Restaurant
07.2022 - Current
Teaching Assistant
Freeport Public Schools
08.2021 - 06.2022
Banquet Captain
The Sterling Caterers
05.2021 - 08.2021
Sales Associate
Walmart
02.2020 - 11.2020
Banquet Server
The Sterling Caterers
08.2018 - 08.2021
No Degree - Childhood Education
Nassau Community College