Andrew Jesus Gutierrez
El Paso
Summary
My name is Andrew Gutierrez and I feel like I can provide the best experience for my employer with the skills and character I bring to the table. My customer service skills, people skills, computer skills and ability to handle high stress situations would help my next employer reach their goals and objective.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Target Cooperation
01.2020 - Current
- I am a Customer Service associate that helps customers find the things they are looking for and provides great customer service.
- The primary areas I work in are Market goods and General Merchandise stocking the shelves to make them nice and full for the customers.
- Increased target circle applications for customers to benefit the company when I was a cashier.
- Proficient cashier skills and would do fulfillment orders walking around the store gathering items for online shoppers that would show up hours later to pick up their orders.
- Certified Forklift Operator to unload items from the Food Trucks.
- Certified Equipment Operator with equipment such as the Cardboard Bailer to Squish Cardboard.
- My work hours each week are around 25-30 hours during the fall and spring for school but during the summer I ask for an increase in hours because I am on summer break and my managers will give me 35-40 hours during summer.
- I make around $25-30k a year getting paid $16 dollars and hour.
Customer Service Associate
Lowes
01.2017 - 09.2020
- Increased customer retention by 20%.
- A licensed forklift and proficient using power equipment due to customers always buying paver stones, grills and customers that even needed their wood cut such as plywood,4x4’s and other sorts of wood related items that needed to be cut.
- I would often give customers quotes and make the store sales on air conditioners that customers wanted to purchase.
- I received multiple compliments from customers for my kindness and ready to help attitude
- I was hired as a seasonal associate then worked my way up to get a full-time job getting 40 hours a week.
- The primary areas I worked in were garden and seasonal, and I would also work at the cash register sometimes.
- During my time with Lowes, I would make $30k a year.
- I got paid $11 an hour during my time at Lowes.
Security
Whelan Security
01.2016 - 01.2016
- I did security work for Whelan for only 4 months right after I graduated high school in 2016.
- My job with Whelan offered me and others to work in areas that we could choose such as ticket takers for sporting events at The University of Texas at El Paso, along with checking peoples bags and using metal detectors or being security on the football fields and basketball courts to make sure there was no one trying to run onto the court or field to disrupt the event.
- We would also be asking occasionally if we wanted to do the same kind of work out of town in Kansas City to help with the NFL games and I always accepted those hours.
- You could choose your own hours, so I chose to work around 15 hours a week.
- We made around $11 per hour
- During my time with Whelan Security, I never got to work a full year with them, but I could say I made around $3k in those 4 months.
Education
Associate of Applied Science - Advertising And Graphic Design
El Paso Community College
El Paso, TX12-2024
High School - Adobe Photoshop class, core curriculum classes, culinary classes, law enforcement classes, architecture classes
Eastlake High School
El Paso, TX05-2016
Skills
- Intermediate Excell document skills
- Good Adobe Photoshop skills
- Great Adobe Illustrator skills
- I can provide good Leadership when needed
- I can Multitask to help multiple people or task that need to be completed in a timely manner
- I always try and be as efficient as possible to do my task as best as possible
- Great people person and easy to work with
- I am good at printing in masses at print shops with the help of my studies in being a graphic designer
- I am a hardworking individual that is ready to take on every single day
- I can handle high stress situations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Target Cooperation
01.2020 - Current
Customer Service Associate
Lowes
01.2017 - 09.2020
Security
Whelan Security
01.2016 - 01.2016
Associate of Applied Science - Advertising And Graphic Design
El Paso Community College
High School - Adobe Photoshop class, core curriculum classes, culinary classes, law enforcement classes, architecture classes
Eastlake High School
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