Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Jones

Sealy,TX

Summary

Dedicated sales associate with a mechanical backround and a proven track record in customer service and relationship building. Known for enhancing client satisfaction and loyalty through exceptional service delivery.

Overview

21
21
years of professional experience

Work History

Sales Associate

Wild West Motoplex
Katy, TX
02.2011 - Current
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Demonstrated product knowledge to effectively address customer inquiries and drive sales.
  • Trained new staff on sales techniques and operational procedures, fostering a knowledgeable workforce.

Service Manager

Polaris West
Katy, TX
01.2008 - 01.2011
  • Oversaw daily operations to ensure exceptional service delivery and customer satisfaction.
  • Developed training programs for staff to enhance service quality and operational efficiency.
  • Implemented process improvements that streamlined workflow and reduced service turnaround times.
  • Managed inventory control systems to maintain optimal stock levels and minimize waste.
  • Mentored junior staff, fostering a culture of teamwork and professional growth within the department.
  • Met with customers to discuss service needs and offer available solutions.

Technician

Self Employed
Houston, TX
04.2005 - 01.2008
  • Diagnosed and repaired Motorcycles, ATV's, Side x Sides and Small Engines such as generators, pressure washers, lawn equipment etc. to ensure optimal functionality.
  • Developed troubleshooting procedures that improved repair turnaround times significantly.
  • Provided technical support to clients, resolving issues efficiently and effectively.
  • Conducted routine maintenance checks on equipment to prevent downtime and enhance performance.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Education

Cinco Ranch High School
Katy, TX
2006

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building

Timeline

Sales Associate

Wild West Motoplex
02.2011 - Current

Service Manager

Polaris West
01.2008 - 01.2011

Technician

Self Employed
04.2005 - 01.2008

Cinco Ranch High School