Andrew Key
Coldspring,TX
Summary
Accomplished business owner and lead sales associate with a proven track record at Handy Andy Paint and Repair and Raw Graphix. Expert in enhancing customer relations and small business operations, achieving consistent sales growth. Skilled in project management and relationship building, fostering client loyalty and driving revenue. Demonstrates exceptional verbal communication and business development acumen.
Overview
13
13
years of professional experience
Work History
Owner
Handy Andy Paint and Repair
08.2010 - 11.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Lead Sales Associate, Graphic and Sign Installer
Raw Graphix
08.2006 - 01.2009
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Developed and maintained knowledge of current sales and promotions.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
- Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Education
High School Diploma -
Westfield High School
Houston, TX08.2007
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Business Planning
- Client Service
- Marketing
- Business Development
- Product branding
- Bidding processes
Timeline
Owner
Handy Andy Paint and Repair
08.2010 - 11.2019
Lead Sales Associate, Graphic and Sign Installer
Raw Graphix
08.2006 - 01.2009
High School Diploma -
Westfield High School
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