Andrew Kissel
Lexington,KY
Summary
Patient-focused Leader with over 7 years of experience working in Healthcare setting. Dedicated to solving complex issues related to total patient care and healthcare leadership.
Overview
15
15
years of professional experience
Work History
Medical Practice Manager
Markey Cancer Center at Lexington Clinic
Lexington, KY
01.2023 - Current
- Recruit, hire, train, and evaluate staff of 35 Nurses, Medical assistants, Receptionist, and Registrars.
- Facilitate full EMR conversion to EPIC, managing the development of new workflows for both clinical and clerical staff at Lexington Clinic and University of Kentucky.
- Participate in strategic planning sessions with executive team members to develop long-term plans for growth.
- Monitor financial performance of the practice and identify areas for improvement in cost reduction or revenue growth. 5% overall increase in net medical revenue in year one.
- Conduct regular meetings with Executive leadership to discuss upcoming projects, initiatives, goals and objectives of the organization.
Practice Manager
Today Disc Bone and Joint
Lexington, KY
08.2017 - 01.2023
- Managed daily operations of Clinic, including staff supervision and financial operations.
- Developed 3 year Business Plan and raised yearly cash flow by 45 percent by year 2.
- Worked daily with patients to understand needs, provide treatment and collect feedback to optimize outcomes.
- Monitored practice performance and developed marketing strategies through analysis of reports and comparison data.
- Provided staff Leadership through supervision, training and coaching on duties and daily operational activities.
Facility Director
Liberty Ranch
Kings Mountain, KY
06.2016 - 08.2017
- Managed daily operation of a highly structured recovery home, where 32-40 residents worked to overcome drug and alcohol addiction.
- Held individual meetings with residents and families to develop strategies for long-term success.
- Balanced resident and company finances using Quickbooks and Microsoft Money, ensuring optimal operations daily.
- Conducted performance feedback to evaluate work of employees to meet performance standards.
Lead Teacher, Two-Year-Olds Classroom
Educational Alliance
New York, NY
08.2009 - 07.2014
- Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
- Applied proactive behavior management techniques to facilitate classroom discipline.
- Involved parents in student learning to increase family interaction and student support.
Education
MBA - Healthcare Administration
Northern Kentucky University
Highland Heights, KY12.2022
Associate of Arts - Early Childhood Education
Bank Street College
New York, NY05.2011
Bachelor of Arts - English Literature
University of Kansas
Lawrence, Ks05.2007
Skills
- Innovative Medical Leadership
- Policy and procedure development
- Workflow efficiency
- Effective Marketing Strategy
- Comprehensive Budget and Growth planning
- Total Patient Care
- Administrative Leadership and Support
Timeline
Medical Practice Manager
Markey Cancer Center at Lexington Clinic
01.2023 - Current
Practice Manager
Today Disc Bone and Joint
08.2017 - 01.2023
Facility Director
Liberty Ranch
06.2016 - 08.2017
Lead Teacher, Two-Year-Olds Classroom
Educational Alliance
08.2009 - 07.2014
MBA - Healthcare Administration
Northern Kentucky University
Associate of Arts - Early Childhood Education
Bank Street College
Bachelor of Arts - English Literature
University of Kansas
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