Andrew Knickerbocker
Celeste
Summary
Dynamic Parts Sales Associate with proven expertise at AutoZone, excelling in customer relationship building and cash handling. Recognized for efficiently managing stock and fulfilling customer needs, while leveraging strong follow-up skills to enhance service quality. Committed to delivering exceptional support and recommending optimal solutions for part modifications and repairs.
Overview
2
2
years of professional experience
Work History
Parts Sales Associate
AutoZone
05.2025 - Current
- Stocked and managed stock of parts.
- Assisted customers in finding appropriate parts promptly.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Ordered parts from various distributors to fulfill demands.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
Retail Sales Associate
Harbor Freight Tools USA
12.2023 - 08.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
Education
Associate of Applied Science - Automotive Technology
Collin College Technical Campus
Allen, Texas05-2026
High School Diploma -
Central High School
San Angelo, TX05-2023
Skills
- Follow-up skills
- Cash handling experience
- Customer relationship building
Timeline
Parts Sales Associate
AutoZone
05.2025 - Current
Retail Sales Associate
Harbor Freight Tools USA
12.2023 - 08.2024
Associate of Applied Science - Automotive Technology
Collin College Technical Campus
High School Diploma -
Central High School
EPA 609 Certification
Certified in the purchase and handling of most common refrigerants for automotive A/C systems.