I am a knowledgeable Parts Sales Associate proficient in searching both physical and computerized catalogs, order systems and parts databases. I work efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
11
11
years of professional experience
Work History
Parts Sales Associate
Truland Equipment
Swayzee, IN
09.2022 - Current
Operated point of sales and parts lookup computer systems.
Collaborated with other departments within the organization to ensure smooth operations.
Verified accuracy of shipments received against invoices or purchase orders before releasing to customers.
Processed incoming orders for parts from customers accurately and efficiently.
Performed regular cycle counts to ensure accurate inventory levels in the system.
Initiated returns or exchanges of defective or incorrect items promptly and courteously.
Assisted with inventory management by stocking shelves, organizing items, and restocking supplies as needed.
Ship and invoice orders from the John Deere E- Commerce program.
Parts Sales Associate
McGavic Outdoor Power Equipment
Kokomo, IN
02.2021 - 08.2022
Ship and invoice orders from the dealerships online store.
Collaborated with other departments within the organization to ensure smooth operations.
Participated in training seminars conducted by manufacturers regarding new product lines released.
Initiated returns or exchanges of defective or incorrect items promptly and courteously.
Provided customer service and support in the parts department, including answering questions and resolving issues.
Received and stocked incoming merchandise, arranging items in correct locations.
Assistant Manager
Cash Loan Security
Kokomo, IN
03.2013 - 01.2021
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Completed inventory audits to identify losses and project demand.
List, ship, and invoice from the companies online store.