Andrew Lopez
Hacienda Heights,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Manager
Chick-fil-A
City of Industry, CA
02.2018 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Shift Leader
Guac's
City of Industry, CA
07.2017 - 01.2018
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Adhered to all health code regulations while preparing food items for customers.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Bachelor of Science - Kinesiology
California State University - Fullerton
Fullerton, CA05-2024
Associate of Arts - Natural Sciences
Pasadena City College
Pasadena, CA05-2022
Skills
- Workforce Management
- Complex Problem-Solving
- Time Management
- Staff Management
- Team Leadership
- Adaptability and Dependability
References
References available upon request.
Timeline
Manager
Chick-fil-A
02.2018 - Current
Shift Leader
Guac's
07.2017 - 01.2018
Bachelor of Science - Kinesiology
California State University - Fullerton
Associate of Arts - Natural Sciences
Pasadena City College