Andrew Mabry
Bridgman,MI
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Server
Haymarket Pub & Brewery
Bridgman, Michigan
05.2022 - Current
- Trained new employees to perform duties.
- Presented menus and answered questions regarding items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided excellent customer service to ensure satisfaction.
House Cleaner
All in The Bucket
Bridgman, Michigan
06.2021 - 08.2021
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
Packager
Klug's Blueberries
Bridgman, Michigan
06.2020 - 08.2020
- Monitored the supply chain for delays and communicated issues promptly.
- Transferred packaged product from packaging to recipient or stock.
- Packaged items in accordance with customer orders and product requirements.
Education
High School Diploma -
Bridgman High School
Bridgman, MI06-2025
Skills
- Team member support
- Service prioritization
- Suggestive selling
- Menu item recommendation
- Food running
- Team collaboration
- Customer service
- Sales expertise
Timeline
Server
Haymarket Pub & Brewery
05.2022 - Current
House Cleaner
All in The Bucket
06.2021 - 08.2021
Packager
Klug's Blueberries
06.2020 - 08.2020
High School Diploma -
Bridgman High School
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