ANDREW MACHAC
Cypress,TX
Summary
As a Senior-level Solar Consultant and Service Advisor with an Associate of Science from ITT Technical Institute, success has been found and recognized in my 20+ years of experience in multiple leadership roles in Renewable Energy and EV (Electronic Vehicles). Served as an Inventory Management Specialist and Six Sigma Professional with extensive expertise in retail sales, personnel supervision and customer service. Offered strong proficiency in process automation, employee mentoring and relationship building. Along with a forward thinking mindset to improve efficiency and expedite processes.
During the course of my career, stellar leadership has been demonstrated by developing multiple training programs propelling 400+ individuals to reach maximum professional ceilings. Contributed an advanced background in advising customers on a wide range of parts and an exceptionally high aptitude for practicing initiatives to stimulate revenue growth.
Overview
18
18
years of professional experience
Work History
Parts Manager
Team Gillman Honda West
Houston, TX
11.2020 - 06.2021
- Developed, established, built and maintained solid vendor relationships.
- Worked collaboratively with Sales to increase accessory revenue and maintain customer satisfaction.
- Expedited parts deliveries to Technicians to increase total shop hours by 20%.
- Interfaced with Fixed Operations and Accounting departments to ensure PO’s were processed seamlessly and met the needs of the customer.
- Adjusted proper parts stocking levels on a daily basis while maintaining a 97% parts to service fill-rate.
- Transitioned CRM’s; from Reynolds & Reynolds to CDK.
- Bolstered sales and inventory management by effectively controlling daily parts program activities
Assistant Parts Manager
Sterling McCall Ford
Houston, TX
03.2020 - 07.2020
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Mitigated financial discrepancies by managing SOP, damaged goods and back orders.
- Analyzed sales trends to follow demands of customers and in-shop needs.
Solar Energy Specialist
SUNPRO SOLAR
Houston, TX
04.2019 - 09.2019
- Spearheaded detailed analysis of 30+ homeowners current and projected electrical usage to devisIng customized plans to reduce electricity costs 50-75% monthly.
- Drastically increased client’s value by providing high-level education on financial return on investment.
- Developed extensive expertise in solar, micro inverters, ground mounts and a variety of utility grids resulting in a spike in overall sales revenue.
- Raised client retention 10% through multiple groundbreaking follow-up tactics.
- Continually earned exceptionally high marks for logging 200+ customers in Salesforce CRM contact database.
Solar Energy Consultant
LGCY POWER-CERTIFIED PARTNER SUNRUN
Houston, TX
02.2018 - 04.2019
- Built a top-performing mentoring program for 12+ new upcoming sales team members to establish lucrative pipelines.
- Generated 40+ new leads by canvassing dozens of neighborhoods.
- Helped eliminate the possibilities of homeowners overpaying for electric services by providing comprehensive education on various benefits of net metering during home presentations.
- Instrumental in helping homeowners to close 100+ deals per year by assisting to complete all DocuSign.
Parts Manager
HONDA CARS OF KATY
Katy, TX
11.2013 - 08.2017
- Managed and streamlined one-on-one and group training classes on obsolescence management for a 10-member parts personnel team.
- Decreased obsolescence from 75 months to 9 months while maintaining a 98% Service Department fill rate in which scores and 200+ monthly customers were heavily dependent on.
- Cut Independent Repair Facilities wait time 62% and drastically increased repair order fill rates by more than 10% by adjusting monthly inventory efficiencies.
- Created a highly-innovate SOP (Special Order Part) process to alert Advisors of parts arrivals and aged inventory.
- Led job duty delegation for individual team members based on skills and maximum professional growth ceilings.
- Raised department efficiency and overall flow 5% by cross training the team to be adept in multiple faucets.
Assistant Parts Manager
JOHN EAGLE HONDA OF HOUSTON
Houston, TX
11.2000 - 10.2012
- Made significant corporate gains by advancing from entry-level retail sales to Senior-level Management over a 10+/year span.
- Designed and implemented successful training programs for 50+ individuals within the new car sales department on incentive program.
- Displayed expertise in troubleshooting multiple causes of technical issues for 500+ annual clients.
- Enhanced employee experience by maintaining an orderly, efficient, organized, and clean workplace.
- Led a full spectrum of daily operations such as Payroll for 20+ employees, scheduling, 15+ monthly reports, over $100K+ in inventory control and managed both assisting and adjusting the proper parts stocking levels daily.
Education
Associate of Science - ASSOCIATE OF SCIENCE
ITT Technical Institute
Houston, TXSkills
- Sales
- Inventory Control
- Team Leadership
- Customer Service
- Personnel Management
- Solar Energy
- Relationship Building
- Time Management
- Analytics
- Process Automation
- Metrics
- Detail Focused
- Analytical and Critical Thinking
Timeline
Parts Manager
Team Gillman Honda West
11.2020 - 06.2021
Assistant Parts Manager
Sterling McCall Ford
03.2020 - 07.2020
Solar Energy Specialist
SUNPRO SOLAR
04.2019 - 09.2019
Solar Energy Consultant
LGCY POWER-CERTIFIED PARTNER SUNRUN
02.2018 - 04.2019
Parts Manager
HONDA CARS OF KATY
11.2013 - 08.2017
Assistant Parts Manager
JOHN EAGLE HONDA OF HOUSTON
11.2000 - 10.2012
Associate of Science - ASSOCIATE OF SCIENCE
ITT Technical Institute